Suzanne Crackenberger
@suzannecrackenberger
Compassionate Certified Medication Technician with a focus on community support.
What I'm looking for
I am a dedicated Certified Medication Technician with extensive experience in providing medication management and community support services. Currently, I work at Apple Ridge Care Center, where I dispense medications and assist residents with their daily living activities. My commitment to patient care is complemented by my training in critical intervention and de-escalation techniques, ensuring a safe and supportive environment for all residents.
Previously, I served as a Housing Liaison and Community Support Specialist at Compass Health Network, where I successfully assisted unhoused individuals in finding stable housing and accessing essential resources. My role involved collaborating with various agencies to secure government assistance and providing ongoing support to individuals facing mental health and substance use challenges. I take pride in my ability to build trusting relationships and empower clients to achieve their goals.
With a strong foundation in case management and a passion for helping others, I am eager to continue making a positive impact in the community. My experience in mental health support and my certifications in medication management equip me to contribute effectively in any healthcare setting.
Experience
Work history, roles, and key accomplishments
Certified Medication Technician
Apple Ridge Care Center
Feb 2025 - Present (9 months)
Dispensed medications to residents and assisted with all activities of daily living (ADLs). Applied critical intervention and de-escalation techniques as needed to ensure resident safety and well-being.
Certified Medication Technician
Carroll House
Dec 2024 - Feb 2025 (2 months)
Dispensed medications to residents and provided comprehensive assistance with all activities of daily living (ADLs). Utilized online medical record systems to maintain accurate patient documentation.
Housing Liaison/Community Support Specialist
Compass Health Network
May 2023 - Sep 2024 (1 year 4 months)
Obtained referrals from the Department of Mental Health to assist unhoused individuals in finding housing across eight central Missouri counties. Provided comprehensive support by connecting clients with community resources and government assistance programs such as SSDI/SSI, TANF, and SNAP. Managed symptoms for individuals with mental health and/or substance use disorders, ensuring compliance thr
CPRC Community Support Specialist
Burrell Behavioral Health
Mar 2022 - Dec 2022 (9 months)
Managed a caseload of individuals with mental health and/or substance use disorders, providing weekly/bi-weekly support in coping skills and relapse prevention. Assisted clients in obtaining essential government resources and provided transportation to appointments. Conducted regular assessments such as DLA-20, GAD-7, PHQ-9, and Columbia to monitor client progress and ensure appropriate levels of
CPRC Community Support Specialist
Burrell Behavioral Health
Jan 2020 - Nov 2020 (10 months)
Provided direct support to individuals experiencing mental health and/or substance use disorders, focusing on coping skills, relapse prevention, and access to government resources. Facilitated client transportation to appointments and offered moral support. Completed weekly and quarterly assessments, including DLA-20, GAD-7, PHQ-9, and Columbia, to evaluate functioning and determine appropriate ca
Education
Degrees, certifications, and relevant coursework
Penn Foster
High School Diploma, General Studies
Completed High School Diploma online. Achieved this qualification through Penn Foster High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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