Suvarna Chandgude
@suvarnachandgude
I build scalable Java microservices, cloud platforms, and AI-powered incident workflows.
What I'm looking for
At Firstsource Solutions, I lead Java/Spring Boot delivery for Wayfair's SupportHub SaaS platform, building REST and GraphQL APIs, Kafka and Google Pub/Sub pipelines, and Terraform-managed GCP infrastructure supporting thousands of daily ticket operations.
I've delivered a production RAG-based incident resolution system using OpenAI Embeddings, pgvector, and semantic search, helping on-call engineers find relevant troubleshooting steps faster. I also built Wayfair's configurable React and TypeScript form builder and Jira-integrated workflows for purchase orders and carrier operations.
Across 12+ years in e-commerce, financial services, healthcare, web, and mobile products, I've built cloud microservices on AWS and GCP, owned CI/CD and observability, and mentored distributed teams through code reviews and documented architecture decisions.
Experience
Work history, roles, and key accomplishments
Senior Software Engineer (Tech Lead capacity)
Firstsource Solutions Ltd
Aug 2023 - Present (3 years)
Led backend design and delivery of scalable microservices and REST/GraphQL APIs in Java/Spring Boot supporting Wayfair's enterprise support workflows. Architected event-driven processing pipelines using Kafka and Google Pub/Sub, and delivered a production RAG-based incident resolution system.
Senior Software Engineer
Catseye System & Solutions Pvt Ltd
Jul 2017 - Aug 2023 (6 years 1 month)
Designed and built microservices-based backend architecture in Java, Spring Boot, JPA, and Hibernate for multiple client-facing web and mobile applications. Architected and deployed cloud-based microservices on AWS with auto-scaling and load balancing.
Software Engineer
Graficali Solutions
Feb 2015 - Jun 2017 (2 years 4 months)
Delivered 2 live Android applications (Plantbiotix and Group Travel Expenses) from requirements through Play Store publication. Built full-stack web and mobile solutions using Java, Spring Boot, JavaScript, and jQuery.
Software Developer
Catamnesis Health Records Pvt Ltd
Aug 2013 - Feb 2015 (1 year 6 months)
Developed medical record management system in Java and Spring, enabling doctors and patients to manage health records, prescriptions, and clinic activities via web and mobile. Built backend services and mobile/web integrations for patient profile management and doctor consultation workflows.
Education
Degrees, certifications, and relevant coursework
GSMCOE, Pune University
Bachelor of Engineering, Computer Science
Bachelor of Engineering in Computer Science from GSMCOE, Pune University, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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