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sushma jacqueline

@sushmajacqueline

I lead audit-ready GxP digital transformation, validation, and testing programmes for global life sciences organisations.

India

Message

What I'm looking for

I'm looking to lead complex, regulated life sciences transformation programmes where I can combine delivery governance, GxP validation, Agile ways of working, and executive stakeholder engagement.

At Accenture, I lead GxP validation and testing for Novo Nordisk's global CRM transformation, spanning Veeva Vault CRM, Salesforce, OneTrust, MuleSoft, Confluent Kafka, and data migration across seven platforms. I drive strategy through rollout, govern vendors and risks, and deliver validation evidence for compliant go-lives.

Over 19+ years, I've delivered regulated digital programmes for Roche, Edwards Lifesciences, Merck KGaA, Pfizer, and Accenture's INTIENT Patient Platform. I've introduced Agile and CSA approaches that reduced validation effort by 30–40%, strengthened audit readiness, and enabled faster delivery across global teams.

Experience

Work history, roles, and key accomplishments

Current

Associate Manager – Life Science Compliance Office (Test/Validation Manager)

Current

Accenture

Jan 2026 - Present (8 months)

Owned end-to-end Test Lead and Validation Workstream Lead across 7 platforms for a global CRM transformation, delivering compliant go-lives. Led integration testing across 52 data flows and consent testing across OneTrust, ensuring GxP compliance and audit readiness.

Salesforce Marketing Cloud Salesforce Data 360 OneTrust MuleSoft Azure DevOps Integration Testing CSA Defect Management Stakeholder Management

Associate Manager – Life Science Compliance Office (Validation Manager)

Accenture

Feb 2023 - Dec 2025 (2 years 10 months)

Led enterprise-scale CSA-aligned digital validation programmes across 24 GxP and non-GxP digital products, including Power Platform and AI/Copilot agents. Introduced hybrid Agile CSA validation model, reducing validation effort by 30-40% and enabling ~40% automation of documentation tasks.

CSA FDA CSA Guidance Power Platform Power BI Azure Copilot Agile Validation Risk Management Training Audit Readiness

Associate Manager – Life Science Compliance (Test/Validation Manager)

Accenture

Jun 2021 - Jan 2023 (1 year 7 months)

Led CSA-aligned validation of ETQ Quality modules (CAPA, Non-Conformance) in a GxP-regulated environment. Authored full validation lifecycle documentation and ensured compliance with client QMS, data integrity, and audit trail requirements.

CAPA Non Conformities CSA RTM GxP Data Integrity Testing User Training

Associate Manager – Life Science Compliance

Accenture

Oct 2020 - Jun 2021 (8 months)

Served as Validation Lead to qualify the LEAP Platform (PaaS) for a global Pharma/diagnostics client, conducting independent audits for regulatory compliance. Established an Agile Validation framework for Angular application validation, enhancing team capabilities in Agile methodologies.

Leap PaaS Regulatory Compliance Angular Audit

Team Lead – Life Science Compliance

Accenture

Apr 2015 - Nov 2019 (4 years 7 months)

Led large-scale validation delivery for Accenture's INTIENT Patient Platform, managing a cross-functional team of 6 across global delivery. Introduced an Agile CSV approach that cut release cycle time and implemented MyCompliance tool, reducing manual effort by 50% per validation project.

Intient Patient Platform Validation Compliance Strategy Release Management

Senior Software Engineer / Software Engineer / Associate Software Engineer

Accenture

Sep 2006 - Aug 2014 (7 years 11 months)

Built deep technical foundations across software engineering, system validation, and GxP testing within Accenture's Life Sciences practice. Progressed from Associate to Senior Engineer in under 5 years, contributing to CSV and validation delivery for regulated life sciences clients.

Software Engineering Systems Validation GxP Validation CSV Test Execution Compliance Documentation