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Balakrishnan Jaganathan

@balakrishnanjaganath

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Project Manager at Cognizant who delivered CARA RIMS go-lives with 99%+ availability and zero audit findings.

India

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What I'm looking for

I’m looking for a Project Manager or Delivery Manager role in Life Sciences/Regulatory IT.

At Cognizant, I managed regulatory information management delivery for Life Sciences clients, including CARA RIMS configuration and multi-region go-lives. For Scholls Wellness Company (SWC), I coordinated hypercare for 200+ end users while maintaining 99%+ system availability and achieving zero audit findings across IQ/OQ/PQ qualification phases.

For Philips Netherlands, I led Rimsys operations, change management, and ITSM across 10+ markets during a global Go-Live program. I also coordinated teams, vendors, and partners, and was responsible for design specifications and IQ and PQ executions.

Earlier at Wipro Technologies, I supported regulatory affairs systems for Baxter Healthcare and other clients, including Documentum and FirstDoc environments for FDA submission workflows. I’m looking for a Project Manager or Delivery Manager role in Life Sciences or Regulatory IT.

Experience

Work history, roles, and key accomplishments

Technical Business Analyst

Gilead

Feb 2026 - May 2026 (3 months)

Gathered and documented business requirements for Veeva Vault RIM, conducted gap analyses, and prepared UAT and validation documentation for GxP-regulated systems.

Veeva Vault RIM Suite Gap Analysis UAT IQ OQ PQ Validation GxP CI CD

Project Manager/Product Architect

Cognizant

Feb 2022 - May 2026 (4 years 3 months)

Led regulatory IT projects for life sciences clients, including CARA RIMS and Documentum implementations, validation cycles, and multi-region go-lives.

Product Architect

Philips Netherlands

May 2024 - Jan 2026 (1 year 8 months)

Led RIMsys operations, change management, and ITSM across 10+ markets for Philips's global Go-Live program, coordinating cross-functional teams and ensuring timely delivery.

RIM Systems Windchill Grafana Change Management ITSM SDD Design Specification SCRs IQ+

Technical Project Manager

Scholls Wellness Company

Aug 2022 - Mar 2024 (1 year 7 months)

Architected end-to-end CARA RIMS configuration and application operations, defined project governance frameworks, and led multi-disciplinary teams through implementation and hypercare phases.

RIMS Project Governance IQ OQ PQ Validation HyperCare Risk Management Stakeholder Management Documentation Validation

Project Manager

EVVO Labs Ltd

Apr 2021 - Jan 2022 (9 months)

Directed Agile software delivery for a 10-member team, running Scrum ceremonies and building PMO artefacts to provide real-time delivery visibility to executives.

Agile Scrum PMO RAID Velocity Tracking Resource Allocation Risk Mitigation Sprint Planning

Technical Lead

Wipro Technologies

Aug 2007 - Oct 2019 (12 years 2 months)

Delivered L2/L3 support for regulatory applications, administered Documentum and FirstDoc environments, and authored SOPs for change control and release management.

Documentum FirstDoc ISI Publisher ISI Writer FDA 21 CFR Part 11 eCTD Webtop SAP Integration Solaris SOP Development Change Control Release Management L2 L3 Support

Technical Lead

Saudi Aramco

Customized Webtop modules and integrated SAP with Documentum for archival workflows, deployed Documentum clusters and Solaris zones, and managed sandbox and QA environments for BOCS deployments.

Webtop SAP Integration Documentum Solaris BOCS QA Sandbox Change Control SOP Development

Technical Lead

Engineered DA pre-caching strategies to cut document retrieval query response times by 40% and architected technical design documents for Documentum-based solutions.

Documentum DA Pre Caching Technical Design Solutions Architect

Technical Lead

Baxter Healthcare

Delivered L2/L3 application support for Baxter Healthcare's Regulatory Affairs suite, administered Documentum and FirstDoc environments, and collaborated with vendors for tool integration and patch management.