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Susena KumariSK
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Susena Kumari

@susenakumari

Principal Software Engineer at SS&C Intralinks who built a reusable AI chat application and enterprise multi-agent workflows.

India
Message

At SS&C Intralinks, I independently built a reusable AI chat application with Next.js, React.js, and Tailwind CSS, then integrated it with four internal company applications. It supports third-party LLMs and agents, streamed responses, conversation history, attachments, and live-agent handoff.

I also implemented DataCtl workflows for bulk operations, customer archives, and data movement, including support for more than 60 operation types. My work included order dashboards, Amazon S3 file transfers, audit logs, and archive analytics for support teams.

For enterprise multi-agent systems, I developed orchestration, persistent workflow state, MCP tool integrations, and human-approval flows. Earlier, at Persistent Systems Limited, I developed reusable React modules for IBM InfoSphere Master Data Management; at Innominds and Resource One IT Solutions, I worked on analytics and customer-facing web applications.

Experience

Work history, roles, and key accomplishments

SS&C Intralinks logoSI

Principal Software Engineer

May 2022 - Oct 2026 (4 years 5 months)

Led development of internal support platforms and customer-facing applications, including a reusable LLM-powered chat application and multi-agent AI systems. Owned features end-to-end, from requirements analysis to production support, and contributed to cross-project engineering, quality, and delivery.

Innominds logoIN

Software Engineer

Innominds

Aug 2017 - Oct 2018 (1 year 2 months)

Developed Angular modules and reusable components for an analytics platform handling heterogeneous data. Built file-browser and tree-navigation functionality, CSV parsing, and SVG visualizations for job and sequencer stages.

RS

UI Developer

Resource One IT Solutions

Oct 2014 - Aug 2017 (2 years 10 months)

Contributed to migrating KIA Motors web functionality from jQuery to AngularJS, implementing routing, reusable components, and web-service integration. Built dashboards with role-based privileges and developed a reusable internal UI style guide using Knockout.js and TypeScript.

Education

Degrees, certifications, and relevant coursework

MW

Malla Reddy Engineering College for Women

Bachelor of Engineering, Electronics & Communication Engineering

Grade: 79.4%

Bachelor of Engineering in Electronics & Communication Engineering, completed in April 2013 with 79.4%.

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