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susan tirii

@susantirii

Healthcare Executive Assistant supporting clinical workflows at Anglican Development Services of Mt Kenya East; coordinated 200–250 weekly patient interactions.

Kenya
Message

At Anglican Development Services of Mt Kenya East, I coordinate clinical workflows, documentation, referrals, appointments, and follow-ups for 200–250 patient interactions each week. I maintain patient records with 100% documentation accuracy and have had zero reported privacy violations.

I support continuity of care by communicating treatment plans, medication instructions, and follow-up requirements. My work has contributed to a reported 100% patient satisfaction score and 95%+ patient retention.

During the Excelerate Project Management Internship, I led a 12-member remote team across multiple time zones. I coordinated meetings and deliverables, and introduced task tracking and version control using Trello and Google Workspace.

At Faithfully Her, I manage social media content planning, creation, publishing, and audience engagement. I use ChatGPT to support research and drafting, and Canva to design visual content.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Egerton University logoEU

Egerton University

Diploma, Clinical Medicine & Surgery

Diploma in Clinical Medicine & Surgery from Egerton University, completed in 2015.

Udemy logoUD

Udemy

Medical Virtual Assistant Certification, Medical Virtual Assistant

Medical Virtual Assistant Certification from Udemy.

ALX logoAL

ALX

Virtual Assistant Program, Virtual Assistant

Virtual Assistant Program from ALX.

HIPAA Training logoHT

HIPAA Training

HIPAA Training Certification, HIPAA Training

HIPAA Training Certification from HIPAATRAINING.US.

EX

Excelerate

Project Management Internship, Project Management

Project Management Internship from Excelerate.

KO

Kenya Union of Clinical Officers

Registered Clinical Officer, Clinical Medicine

Registered Clinical Officer certification from Kenya Union of Clinical Officers.

Tech stack

Software and tools used professionally

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