At Trinity Solar LLC, I coordinated customer, sales, and internal team handoffs to keep project milestones on schedule. I also entered, validated, and reconciled data for installation scheduling and approvals.
I used Salesforce, SiteCapture, and OneButton to manage project information, and audited documentation to prevent errors and downstream rework. I responded to customer inquiries and escalated complex issues when needed.
At Unisys, I managed ServiceNow tickets and complex records while following confidentiality and security protocols. I also developed spreadsheets and trackers for reporting and trained new employees on database maintenance.
My experience also includes building referral relationships at Safe Haven Security and sourcing and screening candidates at Masterson Staffing Solutions. Across these roles, I’ve supported sales and operations teams through accurate records, coordination, and customer service.
