Looking for a job

Susan Kibe

@susankibe

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I am a virtual assistant focused on organization, administrative support, and improving business efficiency.

Kenya

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What I'm looking for

I'm seeking a remote virtual assistant role where I can apply administrative skills search as calendar management and inbox management, offer executive assistant role, sales and lead generation, Social media management and Digital marketing. I also offer data entry.

I am a virtual assistant with two years of experience helping businesses reclaim time and improve operations. I am detail-oriented, highly organized, and known for reliable communication and problem-solving.

I have managed emails, calendars, appointments, and meeting logistics while providing comprehensive administrative support. I created and managed spreadsheets and databases, performed data entry, analyzed information, and produced reports to inform decision-making.

I supported marketing efforts through social media scheduling, email newsletters, customer review follow-ups, CRM tasks, cold calling, and lead generation. I consistently handled client correspondence, follow-ups, and payment-related communications to maintain service satisfaction.

I work comfortably with Google Workspace, Trello, Zoom, and Microsoft Office, and I bring strong time management, teamwork, and critical-thinking skills. I am motivated to streamline workflows, enhance efficiency, and support growing teams with dependable virtual assistance.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

PremierGrandTours

May 2024 - Apr 2025 (11 months)

Managed emails, calendars, appointments, data entry, customer service, CRM tasks, and social media scheduling for PremierGrandTours while creating and maintaining spreadsheets and reports.

Calendar Management Data Entry CRM Customer Service Google Workspace Reporting

Virtual Assistant

GrafaLandscapersandDesigners

Apr 2023 - Apr 2024 (1 year)

Provided comprehensive administrative support including calendar management, client correspondence and follow-ups, crew scheduling, and assistance with marketing tasks and payment follow-ups.

Administrative Support Calendar Management Client Communication Scheduling Marketing Support Time Management Microsoft Office

Education

Degrees, certifications, and relevant coursework

Alison

Certificate in Virtual Assistance, Virtual Assistance

Activities and societies: Coursework and practical modules on email/calendar management, CRM, SMM, cold calling and lead generation, data entry, and customer service.

Completed a Certificate in Virtual Assistance covering email and calendar management, CRM, social media marketing, cold calling, lead generation, data entry, and customer service in March 2023.