susan carbajal

Led engaging classes, enhancing student engagement and comprehension. Adapted curriculum to meet diverse needs, ensuring adherence to district standards. Communicated effectively with parents, fostering collaborative relationships.

Handled high-volume auto finance collections, reducing delinquency rates by 12%. Negotiated effective payment plans, enhancing customer retention. Applied empathy and professionalism in financial discussions.

Assisted members with refills, billing, claims, ensuring confidentiality and accuracy. Resolved complex billing issues, enhancing member confidence and information flow. Maintained precise records, ensuring compliance and boosting service reliability.

Increased sales by crafting targeted promotions and events. Managed budget to optimize marketing campaigns. Developed strategies for engaging key demographics.

Managed safety compliance for $8M-$65M projects, enhancing team efficiency and client trust. Led a 15-member team, ensuring project timelines and client satisfaction were consistently met. Directed safety reporting, achieving significant improvements in compliance and project outcomes.

Trained new staff, ensuring smooth operations and satisfied customers. Managed large catering events, enhancing client loyalty through precise service. Implemented strategies to boost customer retention, increasing repeat business.

Managed classrooms, fostering a nurturing environment for early childhood development. Developed lesson plans tailored to individual child needs, enhancing learning outcomes. Maintained open communication with parents, ensuring consistent child progress updates.

Completed a comprehensive curriculum focused on marketing principles and strategies. Gained expertise in market analysis, consumer behavior, and promotional techniques.

Acquired foundational business knowledge, including economics, accounting, and management. Developed essential skills for various business environments.