Sureta De Jager

Managed and led the Afrikaans Transcription Team, ensuring high-quality output and efficient workflow. Verified Afrikaans language content to maintain accuracy and consistency across projects.

Verified Afrikaans language content to maintain accuracy and consistency across projects. Collaborated with teams to ensure linguistic quality standards were met.

Lectured various software packages and secretarial subjects, including typing. Managed marketing and promotion for the company, and performed various secretarial duties such as organizing functions and meetings.

Performed various secretarial duties, including typing, Dictaphone typing (English & Afrikaans), faxing, filing, and e-mail. Liaised with clients, handled financial queries, and assisted with advertising and DTP design.

Performed daily data-capturing and transcription of medical records for specialists, doctors, professors, and clients in the USA. Covered disciplines including Orthopedics, Pediatrics, Oncology, and Gastroenterology.

Transcribed medical/legal records daily for specialists, doctors, professors, and clients in the United Kingdom. Covered disciplines such as Family and Criminology Law reports from various U.K. prison facilities.

Managed daily office administration, including faxing, filing, and e-mailing, and served as a liaison with clients. Handled marketing of the business and products, quotations, and internet marketing.

Maintained the mine database on Pragma/On Key system, daily capturing and updating job cards, breakdowns, and maintenance. Assisted the Maintenance Planner with monthly and weekly shutdown procedures for various plants.

Managed and supervised various granite jobs from cutting to polishing to installation, including kitchens and tombstones. Oversaw material ordering and general problem-solving within the factory.

Managed all client communications, including calls, messages, and follow-ups, ensuring smooth client relations. Maintained diaries and calendars for coaches, handling bookings and scheduling changes.

Performed voice recording for Afrikaans AI call centre scenarios and managed Afrikaans transcription projects. Conducted machine polishing and editing of AI-generated transcriptions.

Transcribed various documents and interviews using MT Scribe. Ensured accuracy and timely completion of transcription projects.

Transcribed and performed QA on construction consulting and adjudicator contracts and correspondence. Conducted minute-taking via Zoom for DB Meetings and distributed minutes to Board Members.

Transcribed various documents and interviews using MT Scribe. Maintained high standards of accuracy and efficiency in all transcription tasks.

Transcribed legal depositions, trials, hearings, and educational lectures remotely, including live court depositions on TRAXX. Qualified as a TRAXX Earnings Call Editor/Corrector for AI and performed QA/Reviewer/Editor tasks.

Managed national property agent databases using Excel, ensuring data accuracy and accessibility. Generated and distributed bulk information and marketing emails via MailChimp.

Transcribed various legal documents such as court cases and disciplinary hearings. Performed Loft2.0 annotation to support legal processes.

Took minutes of Board meetings via Zoom, ensuring accurate capture of discussions and decisions. Transcribed and distributed minutes to all Board Members via e-mail.

Translated English text into Afrikaans for the domain gaming industry using MemoQ CAT tools. Ensured linguistic accuracy and cultural relevance in translations.

Transcribed various legal documentation using Express Scribe. Ensured precision and confidentiality in handling sensitive legal information.

Transcribed various medico-legal reports for court use, including orthopedics and psychology. Performed quality assurance on medico-legal documents to ensure accuracy and compliance.

Assisted in improving AI chatbot training by reviewing written content for verbal tools across various domains. Utilized JIRA for problem-solving and lodging support tickets.

Trained AI models, performed quality assurance, and edited content as a freelance transcriber. Contributed to improving AI performance through meticulous data analysis and correction.

Completed a comprehensive program focusing on executive assistant and executive secretary skills. The curriculum covered various administrative and business-related subjects.

Completed high school education, earning a Matriculation certificate. This foundational education provided a broad range of academic skills.