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Surbhi Sundriyal

@surbhisundriyal

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Benefits administration specialist at Mercer processing claims, payroll, and employee benefits.

India

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What I'm looking for

I'm seeking challenging opportunities for learning and growth in a motivated, competent, and professional organization where I can contribute to the company's goals and vision.

At Mercer Consulting India Pvt Ltd, I review claim bills against policy terms, manage member enrollment and leaver processes, and process payroll for health flex points.

I consolidate enrollment data in BenefitAsia and Darwin, reconcile employee and dependent records against HR data, and prepare payroll and benefits billing reports for client HR.

I work with clients on process updates, escalations, billing discrepancies, and renewals. I also partner with IT and configuration teams to test portal workflows and improve system mappings.

Previously, at Mercer India Pvt Ltd, I managed international claims adjudication and flex benefits processing. At WM Solutions Pvt. Ltd., I handled billing, reporting, data analysis, and quality audits.

Experience

Work history, roles, and key accomplishments

Current

Specialist

Current

Mercer Consulting India Pvt Ltd

Dec 2023 - Present (2 years 10 months)

Review and process claim bills for approval and rejection as per policy terms. Manage member enrollment, payroll processing, and data reconciliation, ensuring audit-ready records.

Claims Processing Member Enrollment Payroll Processing Underwriting Data Reconciliation BenefitAsia Darwin™Excel Client Communication Training

Senior Analyst

Mercer India Pvt Ltd

Jun 2021 - Nov 2023 (2 years 5 months)

Managed multiple international clients for claims adjudication and resolved CMT tickets within TAT. Created payroll files and processed flex benefits as per employee requests.

Claims Adjudication CMT Payroll Processing Flexible Benefits Client Management Reporting