At Cashfree Payments, I own the growth and revenue charter across teams. Through segmentation, cross-sell modelling and portfolio re-engineering, I grew GMV 20%+ and net revenue 5%+ YoY.
I built annual planning and forecasting models, shaped pricing architecture, and developed retention programmes to win back lapsed accounts and expand wallet share. A lead scoring and routing model built on Salesforce lifted qualification throughput 4x and cut onboarding turnaround to one day.
At KPMG INDIA, I worked on digital transformation engagements for SBI and Bank of Baroda. I built an NBFC selection and onboarding model for SBI’s co-lending platform and stood up a Transformation Management Office in Bank of Baroda’s digital lending vertical.
At SURYODAY SMALL FINANCE BANK, I launched a lending product from market gap to pan-India scale. I also helped cut loan turnaround from 25 days to 7 by re-engineering the process across five functions.
