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Shifa MansooriSM
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Shifa Mansoori

@shifamansoori

I drive BFSI growth and digital transformation through strategy, partnerships, and operating-model improvements.

India
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What I'm looking for

I'm looking to lead strategy, transformation, market-expansion, or partnership initiatives where I can turn complex business problems into measurable growth, stronger operating models, and better customer outcomes.

At Mahindra Finance, I drive strategic programs spanning digital lending, operational transformation, and aggregator partnerships. My work has contributed to platform scale-up, market expansion, and growth initiatives across the BFSI sector.

I developed the scale-up strategy for a multi-lender digital lending platform, generating ₹55+ Cr in annual loan value, ₹10 Cr in incremental revenue, and a 1.1 percentage-point market-share increase. I also led market sizing, business-case evaluation, partner feasibility assessments, and nationwide rollout planning across 2,300+ employees and 65+ dealerships.

I translate workflow and operational data into practical changes, reducing lending turnaround time by 96%, manual intervention by 90%, and payment transaction failures by 97%. I also analyzed 4,400 monthly FD transactions worth ₹380 Cr to help reduce booking turnaround time from T+8 to T+2.

Alongside transformation work, I have led partnership strategy that delivered ₹61 Cr in incremental income and improved lead-to-disbursal conversion by 20%. Earlier at Taskmo, I researched 150+ FinTech startups and managed operations for 300+ gig workers supporting Amazon merchant onboarding.

Experience

Work history, roles, and key accomplishments

Mahindra Finance logoMF
Current

Senior Manager

Mahindra Finance

Jun 2023 - Present (3 years 3 months)

Led strategic programs in digital lending and transformation, achieving significant business impact and operational improvements. Recognized among top 1% agile performers and selected for a young leadership development program.

Education

Degrees, certifications, and relevant coursework

UpGrad logoUP

UpGrad

Certificate, Generative AI

Completed a Generative AI Foundations certificate, building foundational expertise in AI concepts, prompt engineering, and real-world business applications on LLM platforms.

Indian Institute of Management Raipur logoIR

Indian Institute of Management Raipur

Post Graduate Programme, Strategy and Marketing

2021 - 2023

Activities and societies: Senior Executive Member, Media and Public Relations; Campus winner at Ultratech case competition

Pursued a Post Graduate Programme with intended majors in Strategy and Marketing. Led media and public relations initiatives and won the Ultratech case competition.

RT

Rustamji Institute of Technology

Bachelor of Engineering, Automobile Engineering

2016 - 2020

Activities and societies: CAD Engineer, Mahindra BAJA SAE India; Intern at Mercedes Benz dealership

Earned a Bachelor of Engineering in Automobile Engineering. Served as CAD Engineer for Mahindra BAJA SAE India and interned at a Mercedes Benz dealership.

Tech stack

Software and tools used professionally

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