
Shifa Mansoori
@shifamansoori
I drive BFSI growth and digital transformation through strategy, partnerships, and operating-model improvements.
What I'm looking for
At Mahindra Finance, I drive strategic programs spanning digital lending, operational transformation, and aggregator partnerships. My work has contributed to platform scale-up, market expansion, and growth initiatives across the BFSI sector.
I developed the scale-up strategy for a multi-lender digital lending platform, generating ₹55+ Cr in annual loan value, ₹10 Cr in incremental revenue, and a 1.1 percentage-point market-share increase. I also led market sizing, business-case evaluation, partner feasibility assessments, and nationwide rollout planning across 2,300+ employees and 65+ dealerships.
I translate workflow and operational data into practical changes, reducing lending turnaround time by 96%, manual intervention by 90%, and payment transaction failures by 97%. I also analyzed 4,400 monthly FD transactions worth ₹380 Cr to help reduce booking turnaround time from T+8 to T+2.
Alongside transformation work, I have led partnership strategy that delivered ₹61 Cr in incremental income and improved lead-to-disbursal conversion by 20%. Earlier at Taskmo, I researched 150+ FinTech startups and managed operations for 300+ gig workers supporting Amazon merchant onboarding.
Experience
Work history, roles, and key accomplishments
Senior Manager
Mahindra Finance
Jun 2023 - Present (3 years 3 months)
Led strategic programs in digital lending and transformation, achieving significant business impact and operational improvements. Recognized among top 1% agile performers and selected for a young leadership development program.
Intern
Taskmo - Gig Marketplace
Apr 2022 - May 2022 (1 month)
Conducted market research and competitive benchmarking of FinTech startups, and managed operations for gig workers supporting Amazon merchant onboarding.
Education
Degrees, certifications, and relevant coursework
UpGrad
Certificate, Generative AI
Completed a Generative AI Foundations certificate, building foundational expertise in AI concepts, prompt engineering, and real-world business applications on LLM platforms.
Indian Institute of Management Raipur
Post Graduate Programme, Strategy and Marketing
2021 - 2023
Activities and societies: Senior Executive Member, Media and Public Relations; Campus winner at Ultratech case competition
Pursued a Post Graduate Programme with intended majors in Strategy and Marketing. Led media and public relations initiatives and won the Ultratech case competition.
Rustamji Institute of Technology
Bachelor of Engineering, Automobile Engineering
2016 - 2020
Activities and societies: CAD Engineer, Mahindra BAJA SAE India; Intern at Mercedes Benz dealership
Earned a Bachelor of Engineering in Automobile Engineering. Served as CAD Engineer for Mahindra BAJA SAE India and interned at a Mercedes Benz dealership.
Availability
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