Sunny Patel
@sunnypatel2
Payroll Manager at Dhruv Management LLC processing payroll for 35+ hotels and nearly 1,000 employees.
United StatesWhat I'm looking for
At Dhruv Management LLC, I manage full-cycle payroll for 35+ hotels and close to 1,000 employees, including salaries, tips, and bonuses. I use Paychex Flex, ADP Run, and QuickBooks Payroll, and monitor labor-law and multi-state tax requirements.
I also resolve payroll discrepancies, train hotel General Managers on payroll processes, and report findings on opportunities to reduce payroll costs. Alongside this work, I assist with hotel operations and provide technical support for computers and tablets at new hotels.
At Johnson Controls, I trained Data Support and National Dispatch Centre team members and created support documents, e-learning, and SOPs. Earlier there, I handled data support escalations, software testing, work assignments, database entry, alarm panel programming, and Tier-1 technical support.
Experience
Work history, roles, and key accomplishments
Payroll Manager
Dhruv Management LLC
Jan 2024 - Present (2 years 9 months)
Managed full-cycle payroll for 35+ hotels with nearly 1000 employees, ensuring timely and accurate disbursement of salaries, tips, and bonuses. Monitored labor law changes and resolved payroll discrepancies, maintaining high employee satisfaction.
Trained Data Support and National Dispatch Centre team members, assisted team leads with escalations, and created support documents, e-learning, and SOPs.
Handled escalations, payroll for Brampton team, tested software updates, assigned work, and assisted team members.
Handled calls, database entry, alarm panel programming, and provided tier-1 technical support.
Data Coordinator
Tyco Integrated Fire & Security
Nov 2014 - Jul 2015 (8 months)
Handled calls, database entry, alarm panel programming, and provided tier-1 technical support.
Cashier
J & P Variety #2
Handled customer service and cash register operations, working according to job requirements.
Education
Degrees, certifications, and relevant coursework
Gujarat Technological University
Bachelor's Degree, Computer Engineering
Pursued a Bachelor's degree in Computer Engineering, including an academic project on a College Portal.
Hillwoods School
Higher Secondary School, Mathematics, Computer Science, Physics, Chemistry, English
Completed Higher Secondary School with majors in Mathematics, Computer Science, Physics, Chemistry, and English, and created a 'Quiz' project using C++.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
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