@sunainadavuluri
Customer Support Associate at 247.ai who supported Target US customers through live chat and Salesforce.
IndiaAt 247.ai, I provided written live-chat support to Target US customers, addressing inquiries and service-related concerns.
I used Salesforce to review customer information, document interactions, and maintain accurate support records while handling multiple conversations.
I followed support procedures and escalation guidelines, passing along relevant context when customer concerns required escalation.
Work history, roles, and key accomplishments
247.ai
Jul 2022 - Jan 2023 (6 months)
Provided written customer support to Target US customers through live chat, addressing a wide range of inquiries and service-related concerns. Used Salesforce to manage customer information, document interactions, and maintain accurate support records.
Degrees, certifications, and relevant coursework
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