Summyya Shoaib
@summyyashoaib
I am a results-driven analytical specialist specializing in cash application and tenant research.
United StatesWhat I'm looking for
I am a dedicated analytical specialist with proven experience in cash application, tenant research, and lease administration across fast-paced environments.
I improved timeliness and accuracy in cash application processes, processed high volumes of lockbox, credit card, ACH and EFT payments, and served as Data Captain resolving 4.1 million square feet of unknown tenants; I was also recognized as Researcher of the Month.
I author and maintain SOPs, train new team members, collaborate with collections and cross-functional partners, and apply Lean Six Sigma principles to streamline workflows and resolve root causes of payment and research issues.
Experience
Work history, roles, and key accomplishments
Tenant Researcher II
CoStar Group
Feb 2021 - Present (4 years 6 months)
Served as Data Captain for the Chicago market, assisting in resolving 4.1M sq ft of unknown tenants and supporting special projects including STR integration and CMBS; trained new Tenant Researchers and conducted SBS interviews.
CGCashReceipts Specialist II
CoStar Group
Oct 2021 - Mar 2025 (3 years 5 months)
Improved cash-application timeliness and accuracy by streamlining processes and collaborating cross-functionally; processed high volumes of lockbox, credit card, ACH, and EFT payments and authored/maintained SOPs.
CGTenant Researcher I
CoStar Group
Jul 2018 - Feb 2021 (2 years 7 months)
Researched and interviewed tenants across the Boston and New England markets, accurately portraying tenant movements and supporting client requests and SEC filing needs; consistently recognized as a top performer and assisted with onboarding.
Leasing Consultant
Weinstein Properties
Nov 2017 - Jul 2018 (8 months)
Marketed and leased apartment homes while managing a high volume of multi-line calls and performing rent collection and lease closings; processed payments for 600+ residents and maintained property records.
Education
Degrees, certifications, and relevant coursework
NCNorthern Virginia Community College
Associate in International Studies, International Studies
Associate in International Studies degree focused on international studies coursework.
Acuity Institute
Certificate, Research
Recognized as Researcher of the Month in April 2019 at Acuity Institute.
Lean Six Sigma White Belt
Lean Six Sigma White Belt Certificate, Process Improvement
Earned Lean Six Sigma White Belt certification focused on process improvement fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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