Open to opportunities

Alex Taylor

@alextaylor1

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Experienced cash application specialist driving efficiency and process improvement.

United States

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What I'm looking for

I seek a role focused on cash application or AR where I can improve processes, train teams, and enhance accuracy and cash flow.

I am a results-driven cash application specialist with proven success streamlining high-volume cash application processes, developing SOPs, and training teams to improve accuracy and efficiency. I consistently processed multi-million dollar daily volumes and implemented process improvements that reduced redundancies and application time.

I prioritize cross-functional collaboration and customer satisfaction, resolving unapplied and misapplied cash discrepancies and leading training initiatives that elevated team performance. My work emphasizes operational efficiency, clear documentation, and measurable improvements in cash flow and client relationships.

Experience

Work history, roles, and key accomplishments

Cash Application Specialist

Southern Graphic Systems

Mar 2022 - Jul 2024 (2 years 4 months)

Streamlined daily cash application processes to consistently process an average of $2M within 3 hours and authored SOPs that reduced process redundancies by 18%, improving departmental efficiency and cross-functional communication.

Cash Application Excel SOP Development Process Improvement Research Cross Functional Communication Customer Service

Accounts Receivable Specialist

Premier Packaging

Aug 2020 - Mar 2022 (1 year 7 months)

Reduced application time by 30% through process streamlining and implemented training programs in Excel and Adobe that cut team application time by 20%, while improving collections and client dispute resolution.

Accounts Receivable Collections Process Optimization Excel Adobe Training Development Customer Relations Cash Flow Management

Customer Service Representative

Equian

Apr 2019 - Mar 2020 (11 months)

Improved appointment scheduling efficiency by 25% through process improvements, reducing patient wait times and enhancing overall satisfaction.

Customer Service Scheduling Process Improvement Communication Patient Coordination Time Management

Cash Application Specialist

Aramark Uniform Services

Jun 2017 - Feb 2019 (1 year 8 months)

Developed job aids for complex accounts that improved application efficiency by 29%, earned a promotion within six months, and drove a 23% increase in team efficiency through training and process improvements.