Open to opportunities

Sumit Gupta

@sumitgupta11

Message

Global GCC and product R&D leader scaling Agentic AI transformations for enterprise SaaS.

India

Message

What I'm looking for

I’m looking to lead GCC/site-scale product and technology transformation, embedding Agentic AI across the SDLC to improve reliability, delivery predictability, and operating margins for enterprise SaaS platforms.

I’m a global Product R&D and technology leader building and scaling Global Capability Centers (GCCs) and enterprise platforms. I’ve led organizations from “zero to 400+,” with end-to-end PDLC accountability, including client onboarding and servicing, across on-premise and SaaS offerings.

I’ve delivered measurable business outcomes through cloud and digital transformation—embedding Agentic AI and ML across all phases of the SDLC. In my recent roles, I’ve driven ~30% throughput improvement, ~20% decrease in defect escape rate, ~50% faster customer onboarding, and ~99.999% availability, while strengthening delivery predictability to ~99% schedule adherence.

As a GCC Head and Site Leader, I align distributed engineering teams across India and multiple regions while protecting operational excellence. I’ve managed ~$25M+ R&D budgets, built/scaled 2 COEs, improved operating margins (including a 20% R&D cost reduction), and championed C-suite governance focused on portfolio investment strategy, succession planning, and mentorship.

Experience

Work history, roles, and key accomplishments

Senior Director & Head of R&D

Manhattan Associates

Nov 2020 - Jun 2026 (5 years 7 months)

Led WMS product R&D and GCC talent initiatives, owning a multi-product portfolio and operating budget with ~99% schedule adherence and sustained SaaS customer growth. Built Agentic AI features across 50+ workflows and developer productivity automation, improving throughput (~30%), reducing defect escape rate (~20%), and cutting time-to-onboard enterprise customers by ~50%.

Product R&D Supply Chain Execution Warehouse Management Systems (WMS)Agentic AI Cloud Transformation Platform Modernization Inventory and Labor Visibility Agentic Code Review Story Grooming Debugging SaaS

Founder (Computer Vision AI)

Cbeyond Technologies LLP

Feb 2020 - Jan 2021 (11 months)

Founded and led a computer vision-focused startup aimed at democratizing enterprise AI adoption. Defined product vision, technology strategy, and an early-stage execution roadmap for AI products and solutions.

Computer Vision Enterprise AI Adoption Product Vision technology strategy Product Roadmap

Global Head of Engineering (Payment)

CA Technologies (A Broadcom Company)

Aug 2018 - Jun 2020 (1 year 10 months)

Led global product R&D for Payment Authentication and Fraud Prevention, supporting 7,000+ banks and 2B+ transactions annually with 99.99% availability. Drove cloud-native transformation and 3DS protocol modernization to scale throughput to >6,000 TPS and improve fraud-detection accuracy (~99%).

Payment Authentication Fraud Prevention Fraud Detection Payment Security GCC Leadership Platform Transformation Cloud Native 3DS protocol modernization Throughput Governance and Compliance Engineering Excellence

Senior Director & Head of Product R&D

Automatic Data Processing (ADP)

Jul 2015 - Aug 2018 (3 years 1 month)

Built and scaled the ADP DataCloud product R&D center in India from 20 to 200+ engineers and related roles within two years. Delivered advanced analytics products driving customer adoption growth, including a cross-domain data mashup feature that improved HR analytics adoption by >30%.

GCC Setup Product R&D Predictive Analytics Time To Insight Improvement advanced analytics HR Analytics Data Mashups Hiring Velocity Retention Strategy

R&D Section Manager (Virtualization)

Hewlett Packard Enterprise

Aug 2005 - Jun 2015 (9 years 10 months)

Managed R&D for system and virtualization management products within HPE’s Operations Management portfolio. Delivered product innovations including HP Cloud Optimizer (SaaS for virtualization management) and drove growth across performance/operations management offerings and smart plug-ins.

Operations Management Agent Performance Operations Agent Smart Plugs Oracle SAP SaaS Cloud Optimization Product Innovation

Senior Product Development Manager

Ocwen Financial Solutions (Altisource)

Aug 2001 - Jul 2005 (3 years 11 months)

Established an India engineering capability center for mortgage and real-estate software platforms, growing the team from 3 to 400+ over four years. Re-architected and delivered core mortgage products in Java from legacy technologies.

Java Mortgage Products Engineering Capability Center Buildout Re Architecture Real Estate Software