At OLAELECTRIC, I act as the primary point of contact between customers and the service workshop. I diagnose customer concerns and coordinate with technicians to support timely vehicle repairs.
I prepare job cards and repair estimates, explain service recommendations, and monitor service progress against quality and safety standards. I also coordinate spare parts and workshop scheduling to minimize vehicle downtime.
I support EV diagnostics, maintenance, and troubleshooting, and maintain accurate service records. On an electric vehicle performance analysis project, I examined battery efficiency, energy consumption, vehicle range, and charging behavior.
