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Sulldan Abdi

@sulldanabdi

Housing repairs and disrepair coordinator at Ealing Council, managing repair jobs, contractor progress and variation records.

United Kingdom

Message

At Ealing Council, I diagnose housing repair issues, allocate jobs to contractors or technical teams, and monitor progress through to completion. I also reconcile variation orders and job information, helping maintain accurate work-in-progress records.

At NHG, I managed more than 350 live disrepair cases involving damp and mould, structural issues, safeguarding concerns, decants and rehousing. I coordinated residents, surveyors, contractors and internal teams, and prepared regular reports on case progress, costs and potential liabilities.

Experience

Work history, roles, and key accomplishments

Current

Technical Repairs Support Officer

Current

Ealing Council

Nov 2026 - Present (0 months)

Diagnose and allocate housing repair jobs, oversee contractor activity, and manage variation orders. Reconcile repair information and support residents with updates and complaints.

Housing Repair contractor coordination Change Orders Work In Progress Tracking Resident Relations Northgate NEC Microsoft Office

Current

Volunteer – Supported Accommodation & Housing Advice

Current

Empathy Aid CIC

Jan 2024 - Present (2 years 10 months)

Support adults and young people moving towards suitable accommodation, including those with safeguarding needs. Work with care teams and charities to identify properties and provide housing advice.

Supported Accommodation Housing Advice Safeguarding Property Sourcing

Disrepair Liaison Coordinator

NHG

Sep 2025 - Oct 2026 (1 year 1 month)

Managed over 350 live disrepair cases involving damp, mould, and structural issues. Coordinated with residents, contractors, and legal teams to resolve cases and supported a decant project.

Disrepair Case Management Damp and Mould contractor coordination Complaint Handling Alternative Dispute Resolution Reporting Purchase Order

Disrepair & Voids Project Coordinator

Brent Council

Jan 2025 - Aug 2025 (7 months)

Conducted pre- and post-inspections of void and occupied properties, ensuring compliance with lettable standards and safety regulations. Coordinated repairs and supported complex disrepair cases and decants.

Property Inspections HHSRS Compliance Voids contractor coordination Northgate NEC EICR Gas Safety Asbestos EPC

Housing Project Officer

Croydon Council

Aug 2023 - Sep 2024 (1 year 1 month)

Monitored repairs and project activity with three housing contractors, held monthly meetings, and supported electrical works programmes. Prepared reports for senior management and trained colleagues.

Contractor Management Project Monitoring Reporting Resident Relations Procurement Support Training

Members & Residents Services Officer

Croydon Council

Mar 2022 - Aug 2023 (1 year 5 months)

Handled enquiries from residents, councillors, and MPs, investigating complex issues and preparing responses. Worked across teams to resolve issues and improve complaint handling.

inquiry handling Complaint Resolution Stakeholder Communication Investigation

Repairs Service Officer

Croydon Council

Jul 2021 - Mar 2022 (8 months)

Managed daily schedules for over 40 operatives, coordinated emergency repairs, and handled tenant concerns. Maintained accurate records and supported a long-running repair case.

Scheduling Emergency Repairs Coordination Complaint Handling Record keeping