Suleica López

Designed and optimized daily delivery routes using SimpliRoute, reducing transit times and improving last-mile logistics performance. Managed end-to-end customer orders and logistics inquiries utilizing SAP, ensuring timely fulfillment and high service quality standards.

Managed and followed up on vendor relations via Salesforce through emails and phone calls. Handled purchase orders and provided administrative support using Coupa and SAP, coordinating operations between the purchasing department and external vendors.

Standardized measurements and portions within production processes. Calculated and analyzed production costs for resource optimization.

Provided customer service in English and Spanish for an international account. Met quality standards and service KPIs.

Pursuing a Bachelor of Science in Business Administration and Management, expected to complete in 2026.

Completed the Google Data Analytics Professional Certificate in 2026.