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sujit singh

@sujitsingh1

Technical Project Manager at DXC Technology who delivered Airbus ITSM workflows and a five-region ServiceNow CSM go-live.

India

Message

At DXC Technology, I managed Airbus ITSM delivery, translating business requirements into more than 20 specifications and over 100 user stories. Clearer requirements and release governance improved sprint readiness and reduced rework and deployment issues.

For NielsenIQ U.K., I led delivery of a ServiceNow CSM implementation for global Finance Operations, from requirements and data modeling through QA/UAT and phased deployment. The five-region go-live was delivered on schedule and within budget.

Across DXC’s ServiceNow and Cloud API Gateway programs, I coordinated engineering teams, release governance, and cross-team dependencies. My earlier work as a software engineer and UI developer gave me a technical foundation in Java, JavaScript, React, and APIs, which I’ve applied to managing enterprise software and cloud programs.

Experience

Work history, roles, and key accomplishments

Technical Project Manager / Scrum Master

DXC Technology

Nov 2025 - Jun 2026 (7 months)

Managed end-to-end project delivery for a cross-functional ITSM team, translating business requirements into 20+ Business Requirement Specifications and improving requirement clarity by 30%. Partnered with Product Owners and Architects to convert epics into 100+ user stories, achieving 95% sprint readiness and cutting rework by 25%.

ITSM ServiceNow Incident Management Service Request Management Business Requirements User Stories Sprint Planning Release Management Change Control Process Improvement

Sr. Analyst II, Program Management

DXC Technology

Jan 2022 - Jul 2025 (3 years 6 months)

Managed project delivery and release governance for Integration and Application Security programs, leading multiple offshore/onshore engineering teams across Cloud API Gateway, ServiceNow, DXC Platform X, and Web Access Management workstreams. Directed execution and cross-team dependency/risk resolution across major ServiceNow platform upgrades and managed global deployment of Golden AMI/RHEL secu

ServiceNow API Gateway Web Access Management Release Management Project Management Risk Management Dependency Management Golden AMIs RHEL Terraform Oracle 19c RDS CI CD Automation

Technical Project Manager / Scrum Master

Foray Software Pvt. Ltd.

Nov 2020 - Apr 2021 (5 months)

Managed Retail Security project delivery for Apple Inc. USA, coordinating Retail Security Stats testing on the Apple Radar bug-tracking and project management platform. Led the Retail Security Threat Model project, overseeing scheduled security scans and complete testing cycles for a Java and React based application stack.

Java React JavaScript HTML CSS Security Testing Project Management Bug Tracking Apple Radar

Application Development Senior Analyst

Accenture Solutions Pvt. Ltd.

Oct 2019 - Feb 2020 (4 months)

Coordinated ADA remediation project delivery aligned with W3C accessibility criteria across a global development team. Led a global project team through status meetings and risk management; planned and executed migration of 25+ sites to fiber/dedicated bandwidth across 30+ customers within 18 months with minimal disruption.

Accessibility Remediation W3C Web Accessibility Initiative Salesforce JavaScript HTML CSS Project Coordination Risk Management Migration

Freelance Web Developer

Perth Pebbles

Jul 2014 - Jan 2019 (4 years 6 months)

Built front-end web and SDK UI components using HTML5, JavaScript, jQuery, Bootstrap, and JSP, establishing the technical foundation later applied to managing API, integration, and data-flow projects.

HTML5 JavaScript jQuery Bootstrap JSP Frontend Development

Consultant

Techwave Consulting Inc.

Jul 2014 - Jan 2019 (4 years 6 months)

Delivered client training and coaching and provided strategic recommendations to enhance functionality and user experience for the Flexcube banking platform.

Flexcube Training Coaching User Experience