Sujatha Prakash Kumar
@sujathaprakashkumar
Senior Workforce Management and HR Operations professional delivering measurable improvements.
What I'm looking for
I am a Senior Workforce Management and HR Operations professional with over 12 years of experience across WFM, HR service delivery, resource planning, and financial/administrative analysis.
I have a strong foundation in analytics, reporting, and team leadership developed through roles as a Workforce Management Analyst and a Finance & Admin Business Analyst, delivering improved reporting accuracy and operational efficiencies.
My achievements include improving reporting accuracy by 15%, reducing onboarding delays by 20%, increasing audit efficiency by 30%, and streamlining bench management to cut turnaround time by up to 18%.
I partner with stakeholders across global markets, support Agile teams, manage capacity planning and forecasting, and leverage tools such as Workday, SAP, HUB Analytics, and advanced MS Excel to drive measurable outcomes.
Experience
Work history, roles, and key accomplishments
Workforce Management Analyst
Kyndryl Solution Pvt Ltd
Sep 2021 - Jun 2023 (1 year 9 months)
Managed workforce inquiries and onboarding across global markets, prepared daily/weekly/monthly WFM dashboards improving reporting clarity, and led internal audits to identify process gaps and corrective actions.
Managed resource utilization tracking, capacity planning, and bench management across geographies, streamlining fulfilment cycles and improving utilization visibility which reduced idle hours by 5%.
Led accounts receivable, cash application, collections, and deductions while driving 98% on-time reporting and coaching team performance to meet SLAs.
Education
Degrees, certifications, and relevant coursework
Visvesvaraya Technological University
Attended Visvesvaraya Technological University (institution listed in education section).
Master of Business Administration
Master of Business Administration
Completed a Master of Business Administration as listed in the education section.
Availability
Location
Authorized to work in
Job categories
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