Suja John

Perform high-level compliance and enforcement activities to ensure adherence to relevant Acts and Regulations. Lead special investigations into breaches of legislation and provide timely information and assistance to businesses.

Conduct product demonstrations and trials in the Disability and Aged Care sectors. Provide education to clients and develop relationships with customers and healthcare professionals.

Verify and validate medical device designs to ensure compliance with user requirements and regulatory standards. Conduct tests and maintain documentation of verification activities.

Install and configure medical devices at healthcare facilities, ensuring compliance with operational standards. Manage asset accounting and equipment handling.

Provide exceptional support to customers on products at workshops and conferences, focusing on complaint processing and enhancing operational efficiencies.

Assist in improving business processes in Salesforce by documenting and analyzing requirements, producing data-driven solutions.

Initiated Clinical Field Evaluation and provided technical support for product installations, ensuring compliance with ISO and FDA standards.

Assist sales in achieving revenue targets and provide training on medical equipment operation and maintenance.

Service and maintain medical devices in various hospital departments, ensuring operational efficiency and safety.

Completed an MBA focusing on Quality Control and Operations Management, gaining insights into management practices and operational efficiencies.

Earned a Bachelor of Engineering in Biomedical Instrumentation, covering the principles of biomedical engineering and instrumentation technologies.