Sudhindra Bhat
@sudhindrabhat1
Implementation Manager at ZeOmega Infotech, improving US healthcare workflows through requirements analysis and product implementation.
IndiaWhat I'm looking for
At ZeOmega Infotech, I work with US healthcare clients to gather and analyze requirements, then collaborate with development, QA, and deployment teams to turn them into actionable work. I manage the product backlog and change requests, and help refine lab workflows and reporting requirements.
I prepare business and functional requirements, support user acceptance testing and client training, and conduct operational and data analysis on lab turnaround times and error trends. Earlier, I worked in IT services, customer success, and QA roles at Hashworks IT Services Pvt Ltd, Technome Software Solutions Ltd, ZeOmega Infotech Ltd. Bangalore, and Dell International services India Pvt. Ltd.
Experience
Work history, roles, and key accomplishments
Implementation Manager
ZeOmega Infotech
Oct 2017 - Present (9 years 1 month)
Engaged with US healthcare clients to elicit, document, and analyze complex business requirements, reducing rework and improving alignment with regulatory standards. Collaborated with development, QA, and deployment teams to translate LIS and system requirements into actionable tasks, improving delivery efficiency.
Director - IT Services
Hashworks IT Services Pvt Ltd
Apr 2017 - Present (9 years 7 months)
Directed IT services operations, overseeing service delivery and client engagements.
Customer Success Manager
Technome Software Solutions Ltd
Apr 2016 - Mar 2017 (11 months)
Managed customer success initiatives, ensuring client satisfaction and retention.
Sr. Lead QA
ZeOmega Infotech Ltd.
Aug 2010 - Mar 2016 (5 years 7 months)
Led quality assurance efforts, ensuring product quality and compliance.
Group Lead
Dell International Services India Pvt. Ltd
Jan 2003 - Feb 2008 (5 years 1 month)
Led a group within Dell International Services, overseeing team operations and deliverables.
Education
Degrees, certifications, and relevant coursework
Sudhindra hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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