At Gainwell Technologies, I drive product discovery and business analysis across provider and member portals, payer platforms, and managed care. I translate business needs into requirements and user stories, and contribute to roadmaps while owning backlog prioritization and refinement.
At Accenture India Pvt. Ltd., I supported product delivery for Cerner EHR, provider solutions, and Accenture Benefits Management System (ABMS). I defined requirements for eligibility, benefits administration, case management, and self-service workflows.
I also supported API modernization and solution design for RAG-based knowledge assistants at Accenture. My work included requirements for AI-assisted clinical documentation and patient chart summarization, as well as analysis of AI-assisted claims denial management.
At Allscripts India LLP, I supported enterprise healthcare applications including Allscripts AEHR, Sunrise, Practice Management, and dbMotion. I worked across clinical and ambulatory workflows, production support, and interoperability, and earlier supported EHR implementation and patient-care workflows at Centre for Sight Eye Hospital, Apollo Specialty Hospitals, and Bhagirathi Neotia Women and Childcare Centre.

