SKSudhbhanu Kumar
@sudhbhanukumar
Experienced marketing manager with a strong background in technical support.
IndiaWhat I'm looking for
I am a dedicated marketing manager currently working at Shkei Neuro Care and Rehabilitation Centre in New Delhi. My career has been marked by a commitment to enhancing organizational growth while also focusing on individual development. I thrive in challenging environments where I can leverage my skills to contribute effectively to my team and organization.
Previously, I served as a Technical Support Engineer at 1 Point Solutions, where I honed my abilities in network component installation and configuration, customer data correlation, and troubleshooting. My experience also includes roles in the automotive sector, where I managed customer care and service operations, ensuring high levels of customer satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Marketing Manager
Shkei Neuro Care and Rehabilation Centre
Currently working as a Marketing Manager, responsible for developing and implementing marketing strategies. Focuses on promoting the center's services and expanding its reach within the healthcare sector.
Technical Support Engineer
1 Point Solutions
Nov 2020 - Mar 2021 (4 months)
Provided technical support, including installing and configuring network components for voice and data. Managed complaint registration, follow-up, and resolution, ensuring customer satisfaction.
Service Manager
Swati Honda
Oct 2019 - Oct 2020 (1 year)
Worked as a Service Manager, responsible for both sales and service operations. Managed a team to ensure customer satisfaction and achieve sales targets for Honda vehicles.
Customer Care Manager
Karlo Automobiles (Maruti Suzuki Arena)
Aug 2018 - Sep 2019 (1 year 1 month)
Served as a Customer Care Manager, overseeing customer relations and ensuring a positive experience for clients. Managed customer inquiries and resolved issues efficiently.
PDI Manager & Senior Service Advisor
Infinity Cars (Maruti Suzuki)
Dec 2016 - Jun 2018 (1 year 6 months)
Managed pre-delivery inspection processes and served as a Senior Service Advisor. Ensured high-quality vehicle delivery and provided excellent customer service for Maruti Suzuki vehicles.
Recovery Manager
Lotus Securities
Worked as a Recovery Manager, responsible for managing and recovering outstanding debts. Implemented strategies to ensure timely and effective debt collection.
Education
Degrees, certifications, and relevant coursework
Trinity Institute of Technology and Research Bhopal
Bachelor of Technology, Mechanical Engineering
Grade: 63%
Completed a Bachelor of Technology in Mechanical Engineering. The curriculum covered core mechanical engineering principles and applications.
RKMGG College Shivajinagar (Samastipur)
Secondary Education, General Studies
Grade: 58%
Completed Secondary Education under the BSEB board. The curriculum provided foundational knowledge across various subjects.
CKN High School (Darbhanga)
Primary Education, General Studies
Grade: 53%
Completed Primary Education under the BSEB board. The curriculum focused on fundamental learning and basic academic skills.
Availability
Location
IndiaAuthorized to work in
Job categories
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