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sudha Harsha

@sudhaharsha

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Associate Manager with expertise in team operations and productivity enhancement.

India

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What I'm looking for

I seek a role where I can lead cross-functional teams, optimize workflows, and drive quality in the translation and localization industry.

I am an Associate Manager with extensive experience in overseeing team operations and enhancing productivity. I successfully led a team of 15, resulting in a 20% increase in overall productivity through effective task prioritization. My commitment to developing a new training program cut onboarding time by 30% and increased employee retention by 15%. I excel in team coordination and communication strategies, streamlining processes for improved business outcomes.

In my current role at Elangaugeworld, I have implemented initiatives that boosted customer satisfaction scores by 40% and improved operational efficiency by 30%. My analytical skills allow me to identify service gaps and develop key performance indicators (KPIs) that inform decision-making. I am passionate about fostering a knowledgeable workforce and enhancing collaboration across departments.

With a strong background in Kannada linguistics, I have also contributed to the translation and localization industry, managing multilingual projects and ensuring high-quality deliverables. I am dedicated to delivering culturally accurate and technically precise content while meeting tight deadlines and client expectations.

Experience

Work history, roles, and key accomplishments

Current

Associate Manager

Current

Elangaugeworld

Jan 2023 - Present (2 years 7 months)

Oversaw daily operations for a team of 15, ensuring tasks were prioritized effectively and deadlines met, which contributed to a 20% increase in overall team productivity. Developed and implemented a new training program for onboarding staff, reducing the training time by 30% while enhancing employee retention rates by 15% within the first year.

Team Leadership Customer Feedback Analysis

Kannada Linguist

Torento

Jan 2020 - Feb 2021 (1 year 1 month)

Developed comprehensive language resources for Kannada, which enhanced the accuracy of our translation services and improved client satisfaction ratings by 20%. Collaborated with cross-functional teams to design interactive language learning modules, helping to engage users and increase course enrollment by 30% within the first quarter.

Mentoring Translation Services

Kannada Linguist

Freelancer

Experienced and detail-oriented freelance Kannada linguist with a strong background in translation, localization, and linguistic quality assurance. Skilled in working across a variety of CAT tools including SDL Trados, MemoQ, Smartling, Wordfast Pro, and other online translation platforms.

Translation Localization CAT Tools SDL Trados MemoQ Smartling Wordfast Content Delivery

Education

Degrees, certifications, and relevant coursework

Karnataka State Open University

Bachelor of Commerce, Commerce

Activities and societies: Collaborated on group projects focused on marketing strategies, which fostered teamwork and communication skills while providing insights into real-world business challenges. Engaged in case studies that examined various business scenarios, helping to develop critical thinking and problem-solving skills applicable in diverse commercial contexts.

Explored key principles of economics, which helped to understand market dynamics and consumer behavior, ultimately enhancing decision-making skills. Analyzed financial statements as part of coursework, enabling a solid grasp of financial health indicators and their impact on business strategies.