SUDEEP L

I’m an AI Operations Lead specializing in Human-in-the-Loop (HITL) systems, LLM/chatbot evaluation, and model accuracy optimization. I’ve led GenAI and search-relevance initiatives that improved measurable accuracy (70%→97%) through data-driven quality control and cross-functional collaboration.

At Target Corporation India Pvt Ltd, I oversaw QA and compliance for a real-time AI shopping assistant, reaching ~99% model accuracy by reviewing flagged queries, driving feature disablements, and escalating critical data gaps. I delivered end-to-end validation for a Generative AI beauty shopping assistant (400+ query corrections), boosted model accuracy from 70% to 97%, and benchmarked AI responses against live consultants.

I also improved semantic search by refining product qualifiers and facets, increasing model precision from 87% to 98% through logic refinements and labeled dataset creation. Previously at Accenture Solutions Pvt Ltd, I maintained a 100% quality and accuracy score on daily content moderation targets, mentored new team members, and recommended policy/tool enhancements to improve efficiency and compliance.