Subhana T B
@subhanatb
IT support and data operations professional at Infosys who validates enterprise system data and supports WMS and TMS applications.
United Arab EmiratesWhat I'm looking for
At Infosys Limited, I provide L1 production support for enterprise applications across EMEA and North American distribution centers, handling incidents, root cause analysis, and SLA-based ticket resolution.
I validate SQL records and data flows across systems, and test WMS and TMS integrations, including SAP S/4HANA and Manhattan PkMS projects. I also maintain test documentation and have conducted knowledge transfer sessions for new team members.
Experience
Work history, roles, and key accomplishments
Provided L1 production support for enterprise applications across EMEA distribution centers, handling incident triage, root cause analysis, and SLA adherence. Performed SQL-based data validation and supported system migrations for global clients.
Education
Degrees, certifications, and relevant coursework
APJ Abdul Kalam Technological University
Bachelor of Technology, Electronics and Communication
2017 - 2021
Bachelor of Technology in Electronics and Communication from APJ Abdul Kalam Technological University, completed in 2021.
Dubai Future Foundation
One Million Prompters, Prompt Engineering
Completed the One Million Prompters certification from Dubai Future Foundation.
Infosys Limited
Infosys Certified Database and SQL Professional, Database and SQL
Certified Database and SQL Professional by Infosys.
Anthropic
Claude Certified Associate – Foundations, Artificial Intelligence
Certified Associate – Foundations certification from Anthropic.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Salary expectations
Social media
Job categories
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