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Heshan Kavindu

@heshankavindu

Data Analyst focused on sales reporting and dashboards at Almarai Emirates, with experience supporting Power BI and QlikView reporting.

United Arab Emirates

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What I'm looking for

I'm seeking a Workforce Management or Data Analyst role where I can apply my analytical, reporting, KPI-monitoring, and operational support skills.

At Almarai Emirates LLC, I analyzed sales data and generated regular reports to support management decisions. I also maintained data accuracy and reporting dashboards.

In my current role at UUDS Aero DWC – LLC, I support operational reporting, data tracking, and procurement systems. I provide information for day-to-day management and operational decisions.

At Emjay International (Pvt) Ltd, I supported users and worked with IFS, QlikView dashboards, and PostgreSQL databases. I also supervised 12 staff and supported day-to-day IT operations.

At Winter Villa Hotel, I managed SAP ERP and OPERA PMS, provided technical support, and developed and maintained the company website. I also built a web-based Studio Management System using PHP, JavaScript, Bootstrap, and MySQL.

Experience

Work history, roles, and key accomplishments

Current

System Administrator / IT Support Specialist

Current

UUDS Aero DWC – LLC

Sep 2024 - Present (2 years 1 month)

Manage IT infrastructure, systems, user accounts, access, security, backups, and system monitoring. Support operational reporting, data tracking, documentation, and cross-functional coordination.

IT Infrastructure System Administration User Support Security Backup Monitoring Operational Reporting Data Tracking Documentation Cross functional Coordination Root Cause Analysis Troubleshooting Process Improvement

Sales Coordinator (IT & Data Support)

Almarai Emirates LLC

Dec 2022 - Aug 2024 (1 year 8 months)

Analyzed sales data and generated regular reports to support management decision-making. Maintained data accuracy and reporting dashboards, and supported system-based operations including pricing and inventory data.

Sales Data Analysis Reporting Data Accuracy Dashboard Support Pricing Inventory Data Process Improvement Data Tracking

System Support Specialist

Emjay International (Pvt) Ltd

May 2020 - Sep 2022 (2 years 4 months)

Supported 100+ users with L1/L2 technical support and operational issue resolution. Managed ERP (IFS), QlikView dashboards, and PostgreSQL databases, and supervised 12 staff.

L1 L2 Support IFS ERP Qlikview PostgreSQL Troubleshooting Testing Enhancements Issue Analysis Team Supervision

IT & Digital Marketing Executive

Winter Villa Hotel

May 2019 - Apr 2020 (11 months)

Managed IT systems including SAP ERP and OPERA PMS. Provided technical support for hardware, software, and network issues, and developed and maintained the company website.