At Tech Mahindra, I provide L1 and L2 support for a telecom customer management application, resolving incidents against SLA commitments and supporting reliable releases.
I monitor application performance and system health with Datadog and Grafana, investigate production issues with development and QA teams, and validate fixes. I also implement React.js and JavaScript enhancements that improve application stability and user experience.
I've built a React-based e-commerce application with authentication, search, cart, wishlist, order management, REST APIs, and Context API state management. I also developed a Django and SQL inventory system for stock tracking, supplier management, CRUD operations, and inventory reporting.
