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Shriraj Raktate

@shrirajraktate

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Associate Software Engineer with expertise in AI/DS, analytics platforms, and backend data fixes.

Zimbabwe

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What I'm looking for

I seek roles where I can apply analytics and backend data skills to solve production issues, build scalable data pipelines, and grow into senior engineering responsibilities in collaborative teams.

I am an Associate Software Engineer with a background in Artificial Intelligence and Data Science, focused on delivering reliable production support and analytics solutions.

In my current role I supported SAP SuccessFactors Onboarding as a product support engineer, resolving 250+ client cases, running backend SQL fixes for 200+ data issues, and contributing documentation and ServiceNow ticketing workflows.

I have designed and built enterprise-grade analytics platforms using PostgreSQL with materialized views, implemented customer analytics models (CLV, RFM, cohort analysis), and created dashboards and JSON export functions to serve API-ready analytics.

I also developed full‑stack projects including a stock-price prediction web application using Python, Django REST, ML models, and a React.js frontend, and I value collaboration, root-cause analysis, and delivering solutions within SLAs.

Experience

Work history, roles, and key accomplishments

Associate Software Engineer

Tech Mahindra

Sep 2024 - Sep 2025 (1 year)

Supported SAP SuccessFactors onboarding as a product support engineer, resolving 250+ client cases and 200+ data issues via SQL fixes and ServiceNow ticketing while ensuring SLA compliance and cross-team root cause resolution.

ServiceNow SQL PostgreSQL SAP SuccessFactors Incident Management Root Cause Analysis Ticketing SLA Management