At M&R Companies, I directed the upgrade of CREO 12 with Windchill Application Server 13 and Oracle Database 19c, maintaining zero operational downtime and 100% data integrity. I also oversaw the migration to Oracle Fusion Cloud.
At COOK’S DIRECT, I led the move from Microsoft Dynamics NAV 2009 to Dynamics 365 Business Central and built a Power BI analytics platform integrated with MDM. Its dashboards served sales, supply chain, and call center operations.
Earlier, at the ILLINOIS STATE TOLL HIGHWAY AUTHORITY, I developed BI alerting and automated violator reporting tools that reduced consulting expenses and increased collections revenue. My experience also includes enterprise technology strategy, global IT operations, cloud migrations, and ITIL service management.

