I've spent 20+ years at Microsoft delivering global programs, events, and learning experiences that drive customer engagement and business outcomes. Most recently, I accelerated multimillion-dollar Microsoft Security sales opportunities by resolving product gaps with engineering and go-to-market teams.
At Microsoft, I designed global enterprise security events and learning programs that earned an NPS of 79, grew a 4,000+ member community across 1,000+ organizations, and managed 75 global advocates to double attendance for key sessions. I built feedback systems using surveys, product signals, and community insights to shape program priorities and executive recommendations.
I’ve led flagship experiences including TechEd, Build, and MVP Summit, coordinating 30+ stakeholders, 300+ speakers, and 400+ sessions. I also reduced training costs by more than 25%, managed budgets above $1.2M, and launched Microsoft’s first 24-hour global digital event.
