Open to opportunities

Steven User

@stevenuser6

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Bilingual business and financial analyst delivering actionable insights to drive sales.

United States

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What I'm looking for

I seek a role using analytics to influence commercial strategy, emphasizing cross-functional collaboration, forecasting, automation, and growth-focused insights.

I am a bilingual (English, Spanish, French) business and financial analyst with expertise in sales performance, forecasting, and data visualization. I have driven measurable results—such as increasing fine wine sales by 24% in 2024—by building forecasts, automating reporting, and producing executive-ready presentations.

I have broad cross-functional experience working with sales, finance, business intelligence, operations, and supplier partners across international teams. I am proficient with Salesforce, Nielsen, Hyperion, QuickBooks, Tableau and other analytics tools, and I proactively improve processes to deliver timely, accurate business analytics.

Experience

Work history, roles, and key accomplishments

Sr. Commercial Analyst II

Royal Caribbean Group - Celebrity Cruises

Oct 2024 - Jun 2025 (8 months)

Assembled and analyzed large passenger and sales datasets to build forecasts and executive visualizations, driving sourcing and channel strategies that improved reporting timeliness and sales planning.

Data Analysis Forecasting PowerPoint Excel Tableau Cross Functional Collaboration

Sr. Supplier Insights Analyst

Southern Glazer's Wine & Spirits

Nov 2022 - Oct 2024 (1 year 11 months)

Analyzed supplier sales, market trends, and consumer behavior to generate actionable insights and presentations that supported executives and suppliers, contributing to a 24% increase in fine wine sales.

Sales Analysis Market Research PowerPoint Tableau Supplier Management Data Visualization Cross Functional Collaboration

Financial & Sales Analyst

Club Med North America

May 2022 - Nov 2022 (6 months)

Prepared forecasts, monthly financial and variance reports, and KPI analysis to inform commercial decisions and identify risks and opportunities for North American business units.

Forecasting Financial Analysis KPIs Budgeting Cost Analysis Excel Ad Hoc Reporting

Financial & Sales Analyst

BGPL-USA Inc.

May 2019 - May 2022 (3 years)

Managed national sales and cost analyses, inventory and purchasing projections, and implemented Tableau visualizations to track account-level sales and support executive decision-making.

Sales Analysis Inventory Management Tableau Quickbooks Diver Excel Budgeting

Real Estate Agent

Century 21

Jun 2017 - Apr 2019 (1 year 10 months)

Marketed and sold residential properties, managed client relations and negotiations, and collaborated on market research and financial models to close sales across Miami-Dade and Broward counties.

Sales Client Relations Negotiation Market Research Financial Modeling Presentation Contract Management

Airplane Dispatcher

Dean International Flight School

May 2015 - May 2016 (1 year)

Coordinated flight scheduling and customer service, maintained operational records and QuickBooks entries, and trained junior staff while ensuring safety by documenting mechanical discrepancies.

Scheduling Customer Service Quickbooks Training Safety Compliance Communication

Education

Degrees, certifications, and relevant coursework

Florida International University

Master of Business Administration; Bachelor of Social Sciences in Economics, Business Analytics / Economics

2014 - 2022

Activities and societies: President, FIU Political Student Organization; Member, Phoenician Investment Fund; Volunteer, MEDLIFE

Completed graduate and undergraduate studies at Florida International University with a Master of Business Administration (specialization in Business Analytics) and a Bachelor of Social Sciences in Economics.