Open to opportunities

Steven Luna

@stevenluna

Message

Detail-oriented billing specialist with strong data accuracy and process improvement focus.

United States

Message

What I'm looking for

I seek roles where I can apply meticulous billing, AR, and data processing skills to improve accuracy and streamline workflows in collaborative teams.

I am a detail-oriented billing and data specialist with hands-on experience managing high-volume billing, dispute resolution, and document processing across public and private sectors.

At Mood Media, I evaluated information to determine billing amounts for 100+ incidents per week, generated invoices through Oracle, and coordinated with dispatching, invoicing teams, subcontractors, and third-party portals to ensure accurate payments and compliance.

I also processed large volumes of taxpayer documents at the IRS, streamlined dispute approvals at Addison Group, and bring strong critical thinking, confidentiality, and data maintenance skills to roles requiring accuracy and cross-team communication.

Experience

Work history, roles, and key accomplishments

Billing Enterprise Specialist

Mood Media

Oct 2021 - Aug 2025 (3 years 10 months)

Evaluated information to determine billing amounts for 100+ incidents per week, ensured correct payments to subcontractors and affiliates, and generated Oracle invoices with concise work notes to resolve billing issues.

Oracle Billing Accounts Receivable Third‑Party Portals Dispute Resolution Attention To Detail

Cash-to-Order Specialist

Addison Group

Sep 2020 - Oct 2021 (1 year 1 month)

Validated client claims and streamlined approvals for disputes, approved agreements for service use, and managed device distribution after client authorization to expedite refund and fulfillment processes.

Dispute Resolution Client Communication order fulfillment Process Improvement Documentation

Clerk / Data Transcriber

Internal Revenue Service

Jan 2019 - Jul 2019 (6 months)

Cataloged and entered 1,000+ tax documents per week, maintained document-sorting databases, verified taxpayer mail, and processed Puerto Rico and international documents per separate instructions.

Data Entry Document Management Quality Control Confidentiality