Steven Callaghan
@stevencallaghan
I improve behavioral health utilization review and clinical systems operations.
United StatesWhat I'm looking for
I've managed utilization review for more than 20 behavioral health and substance use treatment facilities, supporting timely authorizations and continued-stay approvals.
I apply ASAM 4th Edition and LOCUS criteria to establish medical necessity across DTX, RTC, PHP, and IOP levels of care. I coordinate reviews, denials, appeals, and clinical documentation with payers, physicians, therapists, nurses, and case managers.
At American Addiction Centers, I managed EHR systems across healthcare facilities nationwide and led EHR rollouts, implementations, workflow improvements, and user training. I focused on HIPAA compliance, usability, system integration, and reducing administrative burden for clinical staff.
Earlier, I supported utilization review and medical records coordination at American Addiction Centers and led daily operations for a high-volume Panera Bread location. I bring experience in healthcare operations, team leadership, and clinical technology.
Experience
Work history, roles, and key accomplishments
Utilization Review Specialist
American Addiction Centers
May 2025 - Present (1 year 4 months)
Managed utilization review services for 20+ behavioral health and substance use treatment facilities, ensuring timely authorization and continued stay approvals. Applied ASAM 4th Edition criteria and LOCUS assessments to determine medical necessity and appropriate levels of care.
Clinical Informatics Manager
American Addiction Centers
Jun 2019 - Apr 2025 (5 years 10 months)
Managed EHR systems for healthcare facilities across the country, ensuring optimal performance and compliance with HIPAA regulations. Led successful EHR rollouts and implementations, collaborating with cross-functional teams to optimize usability and system integration.
Utilization Review/Medical Records Coordinator
American Addiction Centers
May 2015 - Jun 2019 (4 years 1 month)
Evaluated patient progress and provided compliance-driven updates to insurance providers. Executed utilization reviews in accordance with state and federal regulations.
General Manager
Panera Bread
Apr 2013 - May 2015 (2 years 1 month)
Led daily operations of a high-volume Panera Bread location, overseeing a team of 25 associates and managers to ensure exceptional guest experiences and consistent brand standards. Ensured compliance with all health and safety regulations, including ServSafe and corporate operational audits.
Education
Degrees, certifications, and relevant coursework
Florida Atlantic University
Master of Health Administration, Health Administration
2023 - 2024
Pursued a Master of Health Administration at Florida Atlantic University from 2023 to 2024.
Broward College
Bachelor of Applied Science, Technology Management
2017 - 2022
Earned a Bachelor of Applied Science in Technology Management from Broward College from 2017 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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