Looking for a job

Stephinie Ndanenu

@stephiniendanenu

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I keep customer operations, records, and scheduling organized, accurate, and responsive.

Nigeria

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What I'm looking for

I'm looking for an administrative, office support, customer service, or virtual assistant role where I can keep records, communication, scheduling, and daily operations organized while growing with new systems and responsibilities.

At EasyLink Communications, I supported daily administrative and operational work by keeping customer files, transaction records, receipts, and documentation organized and up to date.

I handled customer inquiries and complaints across phone, email, and digital channels, while tracking interactions and feedback to help improve service and communication. I also created engagement-focused content using Canva and AI-assisted design tools.

I bring structured documentation experience from Central Research Laboratory, virtual assistant training, and a collaborative Google Calendar notification project that improved scheduling clarity through automated email alerts.

Experience

Work history, roles, and key accomplishments

Customer Service, Sales & Admin Assistant

EasyLink Communications

Jan 2025 - Dec 2026 (1 year 11 months)

Supported day-to-day administrative and operational tasks, keeping documentation, transaction records, and customer files organized and up to date. Delivered professional customer service and maintained a structured digital record-keeping system.

Customer Service Documentation Records Management Data Entry Communication Skills Canva AI assisted Design Confidentiality Multitasking

Industrial Trainee

Central Research Laboratory (CRL)

Jan 2023 - Dec 2024 (1 year 11 months)

Applied structured documentation and analytical procedures under established quality protocols, recording and organizing experimental data while collaborating with laboratory personnel.

Documentation Analytical Procedures Data Recording Teamwork

Education

Degrees, certifications, and relevant coursework

University of Benin

Bachelor of Science, Environmental Management and Toxicology

Grade: Second Class Honours (Upper Division)

Earned a Bachelor of Science in Environmental Management and Toxicology with Second Class Honours (Upper Division).

Techcrush

Virtual Assistant / Customer Support Training, Virtual Assistance

2026 - 2026

Completed virtual assistant and customer support training covering administrative support fundamentals, digital communication, online research, document management, data entry, and productivity tools.