Stephen Sabiiti
@stephensabiiti
Results-driven senior travel consultant with extensive sales management experience.
What I'm looking for
I am a results-driven leader with over 15 years of experience in airline and airport operations. My career has been marked by a strong commitment to developing and executing strategic sales plans that drive significant revenue growth. I pride myself on my ability to foster strong client relationships through meticulous attention to detail and a solid work ethic. My experience spans various roles, including Regional Sales Manager and Senior Sales and Station Representative, where I have consistently achieved sales targets and exceeded expectations.
Throughout my career, I have cultivated long-term relationships with key clients, coached and mentored new sales staff, and resolved conflicts effectively. I have a proven track record of negotiating contracts, preparing sales forecasts, and analyzing corporate sales performance to make data-driven decisions. My ability to adapt to changing market conditions and implement innovative sales strategies has been instrumental in driving corporate sales efforts and achieving revenue growth targets.
As I continue to grow in my career, I am eager to leverage my skills and experience in a dynamic environment that values strategic thinking and customer-centric approaches. I am passionate about contributing to a team that prioritizes exceptional service and innovative solutions in the travel industry.
Experience
Work history, roles, and key accomplishments
Regional Sales Manager
AK Travel Agency Limited
Dec 2024 - Present (6 months)
Cultivated long-term relationships with key clients to increase loyalty and retention. Coached, mentored, and trained new sales staff while resolving conflicts and negotiating contracts with distributors. Prepared sales forecasts to develop tactical plans and meet goals.
Senior Sales & Station Representative
Turkish Airlines Inc
Jan 2021 - Oct 2024 (3 years 9 months)
Developed and managed relations with travel agencies, introducing new products and ensuring timely communication of fares and regulations. Produced weekly and monthly activity reports using systems like ASGO, MIDAS, and ESMASH. Drove corporate sales efforts, exceeding revenue targets by acquiring new customers and managing accounts.
Sales & Traffic Agent/Operations Supervisor
Turkish Airlines Inc
May 2012 - Dec 2020 (8 years 7 months)
Performed reservation, booking, and ticket sales, including issuing tickets for domestic and international connections and handling transactions like reissue and exchange. Welcomed aircraft, ensured coordination, and prepared daily flight documents. Reported operational income and financial information to IT systems such as SAP, ERP, and DOP.
Passenger Services Supervisor / Team Leader
Entebbe Handling Services (ENHAS) Limited
Oct 2010 - Feb 2012 (1 year 4 months)
Accountable for team output, monitoring attendance, assigning tasks, and conducting pre-flight briefs and debriefs. Ensured correct coupon uplift, e-ticket matching, manifest preparation, and accountability for excess baggage and SLA recording. Assisted passengers with special needs and managed check-in lines efficiently.
Check-in Agent
Entebbe Handling Services (ENHAS) Limited
Oct 2008 - Sep 2010 (1 year 11 months)
Checked-in passengers for flights, informed them about excess baggage, and ensured only recorded baggage went through. Manifested passengers for correct destinations and ensured flights were closed on time. Assisted in embarking passengers through departure formalities and escorted them to the aircraft.
Education
Degrees, certifications, and relevant coursework
Kampala & Career Institute
DIPLOMA IN FOUNDATION, TRAVEL AND TOURISM
Completed a diploma program focusing on the fundamentals of travel and tourism. Gained knowledge in areas relevant to the travel industry.
Kabarole Hillside High School
UGANDA ADVANCED CERTIFICATE OF EDUCATION, Secondary Education
Obtained the Uganda Advanced Certificate of Education. This certificate signifies completion of advanced secondary education.
St. Leo's College - Kyegobe
UGANDA CERTIFICATE OF EDUCATION, Secondary Education
Obtained the Uganda Certificate of Education. This certificate signifies completion of ordinary level secondary education.
Buhinga Primary School
PRIMARY LEAVING EXAMINATION, Primary Education
Completed primary education at Buhinga Primary School. Obtained the Primary Leaving Examination certificate.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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