Open to opportunities

Michelle Mutua

@michellemutua

Message

Logistics professional skilled in transport operations, client relations, and freight coordination.

Kenya

Message

What I'm looking for

I seek a hands-on logistics role where I can improve operations, manage shipments, and build client relationships in a collaborative, growth-focused environment.

I am a logistics and transport professional with experience in freight coordination, journey management, and client-facing sales roles. I have worked across logistics operations — creating routes and schedules, tracking shipments, maintaining reports and documentation, and resolving transport-related client issues.

I bring strong communication, presentation and problem-solving skills, proficiency in MS Office and database tools, and a flexible, self-motivated work ethic. I have experience as a Logistics Officer, Journey Manager, and freelancer, and I focus on improving operational efficiency and building positive client relationships.

Experience

Work history, roles, and key accomplishments

Current

Freelancer

Current

Self Employed

Nov 2022 - Present (2 years 10 months)

Provides freelance services including client outreach, problem resolution in transport/logistics matters, and administrative support to clients since 2022.

Cold Calling Email Communication Problem Solving Logistics Support Microsoft Office Photography

Journey Manager

Pioneer Road Safety Consultants

Jun 2019 - Oct 2022 (3 years 4 months)

Managed journey operations and client relationships, coordinating schedules and resolving transport and logistics issues to ensure safe, timely deliveries across client engagements.

Route Planning Client Relationship Management Logistics Coordination Microsoft Office Communication Documentation

Logistics Officer

Global Trucks Limited

Apr 2014 - May 2019 (5 years 1 month)

Maintained truck reports, managed shipping documentation and schedules, tracked shipments and resolved import/export and transport issues to improve operational reliability.

Fleet Management Shipment Tracking Microsoft Office Customer Service Safety Records

Logistics Intern

Global Trucks Limited

Jan 2014 - Mar 2014 (2 months)

Supported logistics operations during an internship by assisting with documentation, tracking, and routine fleet reporting to support the logistics team.

Documentation Shipment Tracking Reporting Microsoft Office Customer Support Fleet Operations