Stephen Allen

Oversee infrastructure-related projects and manage complex IT escalations while directing a third-line infrastructure team. Enhance team performance through mentorship and coaching, ensuring secure access control and integration across platforms.

Oversee infrastructure projects and manage third-line teams to ensure operational efficiency and system reliability. Spearhead IT strategies aligned with organizational goals while enhancing security measures and IT documentation.

Managed email security systems and maintained network connectivity, addressing issues related to switches and access points. Enhanced network protection and optimized system performance in a virtualized environment.

Administered Windows OS systems and Active Directory to enhance security and streamline user access control. Managed firewall and web filtering requests to maintain network security.

Configured and maintained email security systems to protect against threats while ensuring reliable network connectivity. Managed security systems and optimised performance in a virtualised environment.

Administered Windows OS systems and Active Directory to enhance security and streamline user access. Managed firewall and web filtering requests to improve network security.

Managed multimedia and assistive technology equipment, ensuring availability and performance. Provided training to staff and students, fostering skill development.

Managed multimedia and assistive technology equipment, ensuring availability and performance. Provided training and support to staff and students, fostering skill development.

Bachelor of Science (Hons) in Computing and Information Technology, focusing on the integration of technology and information systems to solve real-world problems. The program emphasized practical skills in software development, systems analysis, and IT management.