At Anjuss, I monitor performance metrics and social media results, organizing data to support content optimization. I also help create content and brand communication materials.
I work with customer management, audience segmentation, and campaign creation using OTO CRM and Zoppy. I also use ManyChat and AI for automated Instagram workflows and support WhatsApp marketing.
Before Anjuss, I worked as a Bilingual Customer Support Analyst (English) at Foundever, supporting international clients in Portuguese and English through chat, email, and phone.
I'm studying Marketing at PUCPR, where my coursework includes consumer behavior, branding, communication, and market strategies. I also completed a front-end development program at EBAC, working on responsive interfaces and landing pages with HTML, CSS, and JavaScript.

