Stephanie Taylor
@stephanietaylor
I manage patient billing, payments, refunds, insurance verification, and account resolution.
United StatesWhat I'm looking for
I'm currently supporting patient billing at GoHealth Urgent Care in Atlanta, where I process refunds for credit balances, resolve patient complaints, train colleagues, and assist managers with special projects.
I've also handled patient accounts at Peachtree Park Pediatrics and MAK Anesthesia, including past-due balances, insurance verification, appointment scheduling, bank deposits, credit-card payments, and medical-record retrieval.
My experience also includes reception and maintenance coordination at Excalibur Homes. I bring strong organization, multitasking, teamwork, and a commitment to going the extra mile for patients and staff.
Experience
Work history, roles, and key accomplishments
Billing Specialist
GoHealth Urgent Care
Oct 2022 - Present (3 years 11 months)
Processes patient refunds and resolves complaints filed with the Attorney General, BBB, and DOJ. Assists managers with special projects and trains fellow employees on system navigation and patient assistance.
Education
Degrees, certifications, and relevant coursework
Campbell High School
High School Diploma, General Studies
1994 - 1998
Earned a High School Diploma from Campbell High School, with a transfer to Sequoyah High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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