Open to opportunities

Stephanie Collins

@stephaniecollins1

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Detail-oriented compliance coordinator with expertise in organizational psychology.

United States

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What I'm looking for

I am looking for a role that fosters ethical leadership and supports professional growth.

I am a motivated and detail-oriented professional with a strong background in business management and graduate-level training in government and organizational psychology. My career has been dedicated to supporting future business leaders through effective administration and ethical leadership practices. Currently, I serve as a Compliance Coordinator for the Commonwealth of Virginia, where I ensure that our facilities adhere to legal and regulatory standards while fostering a culture of continuous improvement.

Throughout my career, I have developed and implemented workflows and processes that enhance quality and efficiency across multiple programs. My experience includes leading compliance reviews, developing training programs, and facilitating investigations to identify trends and mitigate risks. I take pride in my ability to collaborate effectively with clinical and administrative staff, ensuring that our operations meet the highest standards of care and compliance.

With a Master of Public Administration and a Bachelor of Science in Business Administration: Healthcare Management, I am equipped with the knowledge and skills necessary to navigate the complexities of the healthcare landscape. I am passionate about leveraging my expertise to drive positive change and support the mission of organizations dedicated to improving community health.

Experience

Work history, roles, and key accomplishments

Current

Compliance Coordinator

Current

Commonwealth of Virginia, Department of Behavioral Health an

Aug 2024 - Present (11 months)

Ensured DBHDS-operated facilities remained current with legal, regulatory, policy, and procedural requirements, and professionally recognized standards of care. Led the coordination of internal compliance reviews and ongoing monitoring activities across DBHDS-operated facilities.

Compliance Regulatory Affairs Policy Development Risk Mitigation Quality Assurance Communication Training Documentation Root Cause Analysis

Management Specialist II

County of Henrico, Henrico Area Mental Health and Developmen

Dec 2021 - Aug 2024 (2 years 8 months)

Developed, evaluated, and created workflows and processes for multiple programs across agencies to ensure quality, effectiveness, and efficiency. Led a pilot program for a mobile application, coordinating members, testing, recording results, and presenting findings and recommendations.

Workflow Optimization Process Improvement Training Development Software Implementation Project Management Quality Assurance Data Management Mobile Application Collaboration

Office Assistant IV

County of Henrico, Henrico Area Mental Health and Developmen

Dec 2017 - Dec 2021 (4 years)

Provided business support to the Parent Infant Program (PIP), including collaboration with hospitals, physicians, DSS, schools, parents, and other referral sources. Authored business processes and led training for front desk operations, financial screening, and new electronic health record updates.

Database Management Financial Screening Training Data Entry Troubleshooting Collaboration

Management Technician

County of Henrico; Finance Department- Real Estate Division

Oct 2015 - Dec 2017 (2 years 2 months)

Researched newly filed deeds, marriage licenses, death certificates, and wills, transferring ownership accordingly and performing quality assurance. Assisted external customers in researching title history, parcel descriptions, and provided instructions for using County search engines.

Research Quality Assurance Data Management Customer Service Administrative Support Payroll Processing document preparation Property Research Data Entry

Business Manager

Dr. George A. Oley, III & Associates

Jan 2009 - Oct 2015 (6 years 9 months)

Calculated and prepared monthly, quarterly, and yearly revenue, production, projection, and expense reports. Supervised 8-10 front desk and administrative staff, ensuring efficient office operations.

Financial Reporting Collections Staff Supervision Revenue Analysis Expense Management Accounts Receivable Customer Service Team Leadership

Education

Degrees, certifications, and relevant coursework

Virginia Commonwealth University

Master of Public Administration, Public Administration

Completed a Master of Public Administration from the Wilder School of Government and Public Affairs. Focused on advanced studies in government and organizational psychology.

Hermitage High School

Advanced High School Diploma, General Studies

Received an Advanced High School Diploma.

Liberty University

Bachelor of Science, Business Administration: Healthcare Management

Obtained a Bachelor of Science in Business Administration with a specialization in Healthcare Management. Developed a strong foundation in business management principles.