Rene User
@reneuser1
Detail-oriented healthcare and compliance professional with extensive experience.
What I'm looking for
I am a dedicated healthcare and compliance professional with over a decade of experience in documentation review, internal audits, and patient advocacy. My strong background in HIPAA compliance, data integrity, and quality assurance has allowed me to excel in various healthcare settings, including hospitals and payer organizations. I am proficient in Epic, MyAvatar, and Cerner EHR systems, and I am bilingual in English and Spanish, which enhances my ability to communicate effectively with diverse populations.
Throughout my career, I have successfully led client record documentation and compliance processes, managed internal audit programs, and implemented quality assurance protocols to ensure the accuracy and completeness of health records. My experience as a Bilingual Patient Advocate and Health Information Coordinator has equipped me with the skills to collaborate effectively with clinical and administrative teams, streamline workflows, and contribute to successful licensing and accreditation reviews. I hold a Bachelor’s degree in Health Information Management from a CAHIIM-accredited program, focusing on compliance, quality improvement, and data governance.
Experience
Work history, roles, and key accomplishments
Health Information Coordinator
Devereux Advanced Behavioral Health
May 2025 - Present (3 months)
Led client record documentation and compliance processes, ensuring alignment with regulatory and organizational standards. Managed internal audit programs, tracked deficiencies, and contributed to successful licensing and accreditation reviews.
Bilingual Patient Advocate
ElevatePFS, Kennestone Hospital
Jul 2024 - Present (1 year 1 month)
Reviewed patient documentation for completeness and accuracy to support Medicaid and charity care eligibility. Conducted internal QA reviews to flag missing or inconsistent data, improving documentation accuracy.
Psychiatric Technician
Bon Secours Hospital
Dec 2013 - Present (11 years 8 months)
Managed documentation and compliance workflows in high-volume psychiatric, ER, and medical-surgical units. Collaborated with medical staff on treatment plans and maintained accurate clinical logs.
Provider Service Advocate
Blue Cross Blue Shield
Jan 2009 - Present (16 years 7 months)
Conducted internal audits of provider claims and benefits workflows to ensure data quality and policy alignment. Reviewed documentation for errors and assisted in correcting discrepancies to support compliance reviews.
Education
Degrees, certifications, and relevant coursework
CAHIIM-accredited program
Bachelor of Science, Health Information Management
Completed a CAHIIM-accredited program focusing on compliance, quality improvement, and data governance within health information management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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