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Rene User

@reneuser1

Detail-oriented healthcare and compliance professional with extensive experience.

United States
Message

What I'm looking for

I am seeking a role that fosters professional growth and values compliance and quality in healthcare.

I am a dedicated healthcare and compliance professional with over a decade of experience in documentation review, internal audits, and patient advocacy. My strong background in HIPAA compliance, data integrity, and quality assurance has allowed me to excel in various healthcare settings, including hospitals and payer organizations. I am proficient in Epic, MyAvatar, and Cerner EHR systems, and I am bilingual in English and Spanish, which enhances my ability to communicate effectively with diverse populations.

Throughout my career, I have successfully led client record documentation and compliance processes, managed internal audit programs, and implemented quality assurance protocols to ensure the accuracy and completeness of health records. My experience as a Bilingual Patient Advocate and Health Information Coordinator has equipped me with the skills to collaborate effectively with clinical and administrative teams, streamline workflows, and contribute to successful licensing and accreditation reviews. I hold a Bachelor’s degree in Health Information Management from a CAHIIM-accredited program, focusing on compliance, quality improvement, and data governance.

Experience

Work history, roles, and key accomplishments

DH
Current

Health Information Coordinator

Devereux Advanced Behavioral Health

May 2025 - Present (3 months)

Led client record documentation and compliance processes, ensuring alignment with regulatory and organizational standards. Managed internal audit programs, tracked deficiencies, and contributed to successful licensing and accreditation reviews.

EH

Bilingual Patient Advocate

ElevatePFS, Kennestone Hospital

Jul 2024 - Present (1 year 1 month)

Reviewed patient documentation for completeness and accuracy to support Medicaid and charity care eligibility. Conducted internal QA reviews to flag missing or inconsistent data, improving documentation accuracy.

BS

Provider Service Advocate

Blue Cross Blue Shield

Jan 2009 - Present (16 years 7 months)

Conducted internal audits of provider claims and benefits workflows to ensure data quality and policy alignment. Reviewed documentation for errors and assisted in correcting discrepancies to support compliance reviews.

Education

Degrees, certifications, and relevant coursework

CP

CAHIIM-accredited program

Bachelor of Science, Health Information Management

Completed a CAHIIM-accredited program focusing on compliance, quality improvement, and data governance within health information management.

Tech stack

Software and tools used professionally

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Rene User - Health Information Coordinator - Devereux Advanced Behavioral Health | Himalayas