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@sakhilesibanda
Motivated virtual assistant with expertise in administration and digital marketing.
I am a motivated and results-driven professional with over four years of experience in administration, digital marketing, human resources, operations, and virtual assistance. My proven ability to manage diverse tasks efficiently in fast-paced, remote environments has enabled me to thrive both independently and collaboratively. I am skilled in appointment scheduling, client communication, data management, and utilizing digital tools, making me a reliable and proactive virtual assistant.
Throughout my career, I have successfully managed scheduling for multiple clients, resulting in a 15% increase in efficiency at my current role as a Virtual Assistant at Medical Imaging Center. I have developed new communication protocols that improved patient experience and ensured data confidentiality and compliance with regulations. My experience as an Administration Officer at Millennial Africa has further honed my skills in budget preparation, employee management, and HR policy enforcement, allowing me to contribute effectively to team dynamics and operational success.
I am eager to contribute to a forward-thinking organization that values adaptability, innovation, and global diversity. I thrive in environments that respect initiative over micromanagement and am always willing to learn and grow professionally.
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Work history, roles, and key accomplishments
Medical Imaging Center
Apr 2024 - Present (1 year 7 months)
Managed scheduling for multiple clients and patients, increasing efficiency by 15%. Operated a multi-line switchboard to handle high call volumes with professionalism.
MillennialAfrica
Feb 2023 - Mar 2024 (1 year 1 month)
Coordinated annual calendars and executed events, meetings, and appointments. Managed budget preparation, approval, and financial administration including invoicing and payments.
V8Media
Jan 2022 - Jan 2023 (1 year)
Hosted daily status calls and weekly ad hoc meetings with clients to promote satisfaction and keep all parties abreast of changing environments. Operated as the custodian and point of contact for assigned clients, managing projects to carry out client goals.
Fossil Contracting
Jan 2020 - Oct 2020 (9 months)
Regularly updated employee records and databases with new information. Assisted with HR-related reports, timecard calculations, and payroll data leveraging Belina Payroll System.
AppleRose Confectionery
Conducted order processing and fulfillment for various corporate and private clients. Managed digital and social media marketing campaigns to promote the business.
Degrees, certifications, and relevant coursework
Certificate, Digital Marketing
Obtained a Certificate in Digital Marketing from UDEMY. Developed skills in various digital marketing strategies and tools.
BSc. (Hons) Human Resources Management, Human Resources Management
Completed a Bachelor of Science with Honors in Human Resources Management. Gained comprehensive knowledge in HR principles and practices.
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