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Stephanie Beard

@stephaniebeard1

Epic Resolute Hospital Billing Analyst specializing in CER edits and 835 remittance accuracy.

United States
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What I'm looking for

I’m looking to continue working in Epic Resolute billing and claims—configuring CER edits and payer logic, processing 835 remittance accurately, and partnering with Revenue Integrity to deliver compliant, scalable mid-revenue cycle results.

I’m an Active Epic-Certified Resolute Hospital Billing & Claims Analyst with 5+ years dedicated to the Epic ecosystem at Nordic Global. I specialize in CER claim edit configuration, payer-specific requirements, and 835 remittance processing within a Managed Services model.

In my current role, I independently configure CER claim edits, billing indicators, and DNB flags to optimize mid-revenue cycle efficiency and support clean claim submission. I’ve also built payer-specific automation for Medi-Cal and Partnership payers to auto-populate supervision requirements based on CPT codes, reducing manual entry and claim submission errors.

I’m strong at resolving complex claim edits by analyzing CER rules, claim workflow, and payer requirements—whether it’s fixing “Invalid Subscriber ID” edits through plan-specific exclusions or mapping CARC/RARC codes to ensure payer-specific adjustment handling across service areas. I also drive end-to-end validation for new builds and upgrades to confirm claim output, edit resolution, and 835 remittance processing meet payer and revenue integrity expectations.

Cross-functionally, I partner with Patient Access, HIM, and Revenue Integrity to resolve front-end registration edits, coding-related DNB flags, and CER-triggered holds—supporting accurate, compliant, and scalable mid-revenue cycle outcomes. I document configuration-related billing staff support through ServiceNow and author clear ServiceNow documentation to promote transparency, knowledge transfer, and consistent build practices.

Experience

Work history, roles, and key accomplishments

NI
Current

Epic Resolute Billing Analyst

Nordic Consulting Partners, Inc.

Sep 2023 - Present (2 years 9 months)

Configured CER claim edits, billing indicators, and DNB flags to improve mid-revenue cycle efficiency and support clean claim submission. Built payer-specific CER remark automation for Medi-Cal/Partnership and handled 835 CARC/RARC mapping to automate denial/payment processing and reduce claim submission errors.

NI

Healthcare IT Consultant

Nordic Consulting Partners, Inc.

Jan 2021 - Sep 2023 (2 years 8 months)

Provided first-level Epic application support across client environments, resolving issues or routing to appropriate Application Support teams while maintaining SLA compliance. Managed ServiceNow ticket triage and supported Windows 10, Office 365, VPN, Citrix, and Mobile Device Management with accurate documentation for continuity and compliance.

Education

Degrees, certifications, and relevant coursework

Stephanie hasn't added their education

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Tech stack

Software and tools used professionally

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