Open to opportunities

Patrick Matati

@patrickmatati

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Experienced manager with a passion for customer service and team management ,also with debtors

South Africa

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What I'm looking for

I am looking for a challenging role that utilizes my management and customer service skills to drive business growth and improvement. I am interested in a dynamic organization that values teamwork, innovation, and customer satisfaction.

I am a dedicated and results-driven professional with extensive experience in management, customer service, and team leadership. Throughout my career, I have demonstrated my ability to effectively manage inventory, supervise staff, and provide excellent customer service. I am a strong communicator and have a proven track record of resolving customer complaints and improving customer satisfaction.

In my previous roles, I have worked in various industries, including retail, finance, and logistics. I have a strong understanding of inventory management, dispatch, and warehouse operations. I am confident in my ability to analyze data, identify areas for improvement, and implement process improvements to increase efficiency and productivity.

I am a team player with excellent leadership skills, and I am committed to achieving goals and objectives. I am a quick learner, and I thrive in fast-paced environments. I am excited to bring my skills and experience to a new role and contribute to the success of a dynamic organization.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Pizza Perfect

Jan 2024 - Present (2 years 5 months)

Responsible for managing daily operations, ensuring ingredient availability, supervising pizza production, handling customer orders, and maintaining inventory. Focused on customer service and staff management while adhering to health and safety standards.

Inventory Management Customer Service Order Management Quality Control Team Leadership Problem Solving

Despatch and Warehouse Supervisor

Valsa Trading

Feb 2022 - Apr 2023 (1 year 2 months)

Oversaw inventory movement, processed deliveries, organized warehouse operations, and ensured compliance with safety protocols. Managed documentation and liaised with sales for efficient dispatch.

Inventory Management Operations Management Compliance Management Team Coordination Documentation Quality Assurance Communication Problem Solving

Warehouse Staff

CAPCO PTY LTD

Oct 2019 - Aug 2021 (1 year 10 months)

Handled inventory movement and processing, ensured quality control, and maintained a safe working environment. Collaborated with team members to meet operational goals.

Inventory Management Quality Control Teamwork Documentation Packaging Problem Solving

Skills Facilitator

CHB Community Upliftment Centre

Apr 2019 - Sep 2019 (5 months)

Facilitated skills training, monitored assessments, and ensured adequate learning materials. Managed learner progress and addressed training-related issues.

Assessments Problem Solving Communication Administration Team Coordination

Sales Representative

Two Mountains Financial Services

May 2017 - Jul 2018 (1 year 2 months)

Engaged with customers through cold calling, resolved complaints, and achieved sales targets. Coordinated with team members to enhance sales efforts.

Sales Strategy Customer Engagement Team Collaboration Market Analysis Communication

Credit Control

The Refinery – Postproduction

Oct 2013 - Jan 2014 (3 months)

Handled delinquent accounts, communicated with clients regarding overdue payments, and escalated issues as necessary.

Debt Collection Client Communication Reporting Customer Service

Credit Control Assistant Manager

Alexander Forbes Financial

Mar 2004 - Feb 2013 (8 years 11 months)

Managed income assessments, reconciled accounts, and liaised with various stakeholders. Ensured compliance with financial regulations and prepared reports.

Financial Analysis Reporting Problem Solving Compliance Team Leadership