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Stella Michalopoulou

@stellamichalopoulou

Front of House Manager at Maria Callas Museum, managing visitor operations, ticketing, events, and educational program bookings.

Greece

Message

At Maria Callas Museum, I manage visitor statistics, ticket and event income, and day-to-day expenses. I also oversee reception, guard, and cleaning schedules and help keep the museum’s daily operations running smoothly.

I handle ticketing and bookings for events and educational programs, using Excel, and participate in meetings about upcoming events and strategies. I also help resolve issues with exhibition technology and manage reception supplies.

At INVELOP SKILLS, I taught individuals Microsoft programs and prepared them for certification exams. I also handled payments and bookings for robotics classes, assisted robotics tutors, and managed the center’s educational-toy e-shop.

My studies connect theatrology with museology and cultural technologies. I’m pursuing an MA in Cultural Technologies with a specialization in Museology at the University of the Aegean, after earning a BA in Theatrology from the National and Kapodistrian University of Athens.

Experience

Work history, roles, and key accomplishments

Current

Front of House Manager

Current

Maria Callas Museum

Sep 2023 - Present (3 years 1 month)

Managed museum visitor statistics, income, expenses, and daily operations. Supervised receptionists, guards, and cleaning staff, and handled ticketing and bookings.

Excel Ticketing Booking Management Staff Supervision Operations Management Problem Solving

Sales Assistant

Athens Protasis

Jun 2022 - Nov 2022 (5 months)

Managed a jewelry store, including opening and closing, sales assistance, and maintaining a neat image.

Sales retail management Customer Service

Supervisor

Invelop Skills

Oct 2021 - Oct 2021 (0 months)

Managed certificate extradition, taught Microsoft programs, handled payments and bookings, assisted in robotics classes, and managed the e-shop.

Microsoft Word Excel Internet Teaching Payments Booking Ecommerce

Internship

Theatrical Productions: Lykiardopoulos & Sia

Jan 2016 - May 2017 (1 year 4 months)

Recorded expenses, supported smooth operation of performances, provided dramatic support, and served as dramatologist for theatrical performances.

Expense Recording Theatre Operations Dramatic Support Dramatology

Director's Assistant

Theatre of the Municipality of Nea Erythraia

Oct 2014 - May 2015 (7 months)

Assisted in theatrical productions for children, handled payments and call center, prepared performances, and organized educational excursions.

Theater Improvisation Rehearsal Role Play Sessions Payments Call Center Event Organization

Education

Degrees, certifications, and relevant coursework

University of the Aegean

Master of Arts, Cultural Technologies

2025 -

Ongoing Master of Arts in Cultural Technologies with specialization in Museology, an 18-month program including courses in graphic design, exhibition design, cultural planning, and emerging technologies.

National and Kapodistrian University of Athens

Advanced Training/Seminar, Museology

2024 - 2024

Participation in a 320-hour educational program (8-month, E-learning) in museology.

Masaryk University

Erasmus+ Exchange, Theatre Studies

2018 - 2018

Activities and societies: Participation in the filming of a fellow student's short film.

Student exchange program for an academic semester, with courses in contemporary architecture in Greek theaters, film techniques, and theater practice in primary education.

National and Kapodistrian University of Athens

Bachelor of Arts, Theatrology

2014 -

Activities and societies: Participation in University's conferences: Theater and Democracy, In honor of artist Spyros Evangelatos, In honor of artist Lefteris Vogiatzis.

Bachelor of Arts in Theatrology, a 32-month program including 58 courses covering European, American, Ancient, Greek, and Contemporary theater, directing techniques, and film theory.